Rental Management Trainee

Job Description

Rental Management Trainee | Ryder System, Inc.

The Tone:
This is a full-time management trainee program at Ryder System, Inc., a leading provider of commercial fleet management, supply chain, and transportation solutions. Designed as an intensive 18-24 month training experience, this role offers comprehensive development across critical business areas including Finance, Operations, Human Resources, and Sales/Marketing. The program is specifically structured to immerse the incumbent in every aspect of the business unit, preparing them for a significant impact on Ryder’s rental operations by developing a holistic understanding of the enterprise.

The TL;DR
• Role: Management Trainee Program
• Type: Full-time
• Location: Not specified; relocation required post-program
• Pay: $50,000 yearly
• Mission: Develop comprehensive skills in rental management through a structured 18-24 month program, supporting location and regional management with operational and administrative tasks.

What You’ll Actually Do
• Drive rental sales by managing inbound customer inquiries and performing outbound solicitations.
• Generate new business leads for rental, lease, and used vehicle sales, supported by accurate marketing database maintenance.
• Manage all rental asset processes, ensuring adherence to vehicle preventative maintenance and cleanliness standards.
• Execute and support sales and marketing initiatives to achieve and grow Ryder’s market share.
• Address and resolve customer concerns and disputes to maintain strong relationships and expand the customer base.

The Must-Haves
• Background: Requires a Bachelor’s degree in Business Administration or a closely related field. This position is designed as an entry-level management trainee role within the company’s comprehensive training program.
• Experience: No specific prior work experience is strictly required for this trainee program. However, candidates with one year or more of customer service experience, particularly involving issue resolution, are preferred.
• Skills:
• Intermediate computer literacy for effective use of business systems.
• Strong verbal and written communication skills to engage with customers and colleagues.
• Detail-oriented approach with robust follow-up practices for operational efficiency.
• Aptitude for quick learning and applying common sense in diverse business situations.
• Ability to build and maintain professional relationships within the organization and with customers.
• Bonus: Prior professional experience in a customer service role that included successfully resolving complex issues and disputes.