Renewal Lead Qualifier

Job Description

Renewal Lead Qualifier | Pitney Bowes

The Tone:
This is a full-time remote role at Pitney Bowes, located in the United States in EST and CST time zones. Pitney Bowes is revolutionizing the shipping industry with its cutting-edge software solutions, offering an innovative platform that streamlines shipping operations, enhances efficiency, and powers business growth for clients. This role is crucial as the first point of contact for renewal leads, ensuring excellent customer service and serving as a subject matter expert for the company’s products and solutions.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Remote, United States (EST & CST time zones)
• Pay: $28.50 hourly
• Team: SendTech Solutions, providing physical and digital mailing and shipping technology solutions for businesses.
• Mission: Qualify customer renewal leads by assessing budget, needs, timing, and authority, then schedule meetings for the segment sales team.
• Tech Stack: Salesforce CRM system, prospecting software, email outreach, direct marketing methods and tools.

What You’ll Actually Do
• Record: Maintain accurate and up-to-date records of all interactions and leads in the Salesforce CRM system.
• Present: Demonstrate a comprehensive understanding of Pitney Bowes’ growth solutions product portfolio and professionally present to prospects.
• Evaluate: Quickly understand prospect challenges and pain-points to evaluate the compatibility between their requirements and growth solutions.
• Schedule: Schedule meetings for the segment sales team.
• Communicate: Master the ability to communicate Pitney Bowes’ products and services, including shipping, CCM, and mailing products, clearly and concisely.

The Must-Haves
• Background: Marketing or sales background with a comprehensive understanding of Pitney Bowes’ growth solutions product portfolio.
• Experience: Proven experience in a sales or business development role, preferably in the software or technology sector. Experience utilizing Salesforce CRM system, prospecting software, email outreach, and other direct marketing methods and tools.
• Skills: Excellent written and verbal communication, listening skills, and interpersonal skills. An intrinsic drive as a self-starter with a strong desire to succeed and achieve targets. Logical thinker with strong problem-solving skills. The ability to adapt quickly to new technology and pivot between multiple talk tracks.
• Bonus: Knowledge of the shipping/logistics industry or SaaS software industry.