Candidate
Employer
Operations & Client Success Assistant
Are you applying to the internship?
Job Description
Operations & Client Success Assistant | WNDW
The Tone:
This is an entry-level, full-time hybrid role at WNDW, located in New York City. WNDW is the recognized leader in storefront billboard advertising across the U.S., delivering hyper-local out-of-home campaigns for agencies and brands nationwide. This position is vital for supporting the sales and operations teams, ensuring that campaigns remain organized and move efficiently from planning through execution.
The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid, New York, NY
• Pay: $50000–$55000 yearly
• Team: Supports sales and operations teams, working closely with an Account Executive and Talent & Operations personnel.
• Mission: To help keep advertising campaigns organized and moving efficiently across their full lifecycle.
• Tech Stack: Word, Excel, PowerPoint (or Google Docs/Sheets/Slides)
What You’ll Actually Do
• Location Sourcing: Research and identify potential campaign locations based on client targeting and objectives.
• Proposal Development: Assist in building sample location lists and maps to support client proposals.
• Campaign Logistics: Support route planning, coordinate field teams, manage shipping, and assist with installations.
• Data Management: Maintain organized and accurate location and campaign databases, and assist with reporting.
• Operational Support: Help troubleshoot day-to-day campaign issues and provide cross-functional assistance as needed.
The Must-Haves
• Background: Entry-level career stage, with interest in media, advertising, out-of-home campaigns, client success, or operations.
• Experience: No prior media experience is necessary; candidates should demonstrate initiative, strong organizational skills, meticulous attention to detail, and a willingness to learn.
• Skills: Highly organized, detail-oriented, strong researcher and problem solver, comfortable working with data, strong written and verbal communication, proficient in Word, Excel, and PowerPoint (or Google Docs/Sheets/Slides).
• Bonus: A self-starter who takes initiative, effectively manages multiple projects and deadlines, and operates as a collaborative team player.
