Contracts Manager

Job Description

Contracts Manager | Postman

The Tone:
This is a full-time, in-office role at Postman, with locations available in San Francisco Bay Area, Boston, Austin, New York City, Tokyo, London, and Bangalore (transitioning to 5 days a week). Postman is the world’s leading API platform, empowering over 45 million developers and 500,000 organizations, including 98% of the Fortune 500, to build the API-first world by simplifying every stage of the API lifecycle and streamlining collaboration. As Contracts Manager, you will be pivotal in maintaining the operational engine that drives Postman’s rapidly scaling commercial deals, ensuring precision and speed from contract intake through final execution and preventing any critical details from being missed.

The TL;DR
• Role: Contracts Manager
• Type: Full-time
• Location: In-person, San Francisco Bay Area, Boston, Austin, New York City, Tokyo, London, Bangalore
• Pay: $100000–$140000 yearly
• Team: Legal, reporting to the Managing Counsel, Commercial
• Mission: Own the operational engine that ensures Postman’s commercial deals move efficiently from contract intake through signature and execution.
• Tech Stack: Ironclad CLM platform, Salesforce CPQ tools, AI-powered contract tools, Ironclad AI

What You’ll Actually Do
• Contract Lifecycle Management: Serve as the primary administrator for Postman’s Ironclad CLM platform, owning its system configuration, workflow design, user management, and continuous optimization to reduce cycle times and manual steps for Legal and GTM teams.
• Commercial Deal Support: Directly support high-volume commercial transactions by preparing, routing, and managing routine agreements, including NDAs, order forms, and standard procurement documents, and coordinating signature workflows across internal and external parties.
• Documentation and Templates: Create, maintain, and update commercial contract templates, clause libraries, and negotiation playbooks in collaboration with the Commercial Legal team, alongside developing internal process guides and FAQs for GTM teams.
• Cross-Functional Coordination: Partner closely with Deal Operations, Finance, and Sales on a daily basis to ensure contract workflows run smoothly, resolve execution issues efficiently, and align CLM processes with broader legal review workflows.
• Reporting and System Optimization: Manage contract records, metadata, and reporting within Ironclad to ensure accurate and auditable documentation, while also developing dashboards and reports for Legal, Deal Operations, and Finance leadership to monitor key contract metrics and identify system integration opportunities.

The Must-Haves
• Background: Bachelor’s degree in a relevant field or equivalent professional experience, with a strong understanding of contract management, legal operations, or commercial transactions in a technology company.
• Experience: 5-7 years of experience, including hands-on Ironclad administration (workflow design, template building, reporting, system configuration), and a track record of developing or improving legal or deal operations reporting.
• Skills: Proficient in system configuration, workflow design, and user management; strong organizational and project management skills with speed and precision; clear communication; ability to identify and implement process improvements; comfort with AI-powered contract tools.
• Bonus: Familiarity with Salesforce CPQ, experience delivering training on contracting processes, deploying AI features within CLM platforms, exposure to enterprise SaaS deal structures, Paralegal certificate or legal operations certification, and familiarity with data privacy agreements.