Business Office Manager – Senior Living Operations

Job Description

Business Office Manager – Senior Living | Integrated Real Estate Group

The Tone:
This is a full-time role at Integrated Real Estate Group, located in Mansfield, TX at the Isle at Watercrest Mansfield community. The company is a vertically integrated real estate firm that develops and operates multifamily and senior living communities across affordable, workforce, and market-rate segments. This Business Office Manager role is crucial for supporting the operational and financial health of a senior living community, ensuring an exceptional experience for residents and employees.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Mansfield, TX

• Team: Reports to the Executive Director and partners with department leaders, corporate accounting, and operational leadership.
• Mission: Ensure the business office operates efficiently, professionally, and in alignment with company standards to support the community’s operational and financial success.
• Tech Stack: OneSite / RealPage

What You’ll Actually Do
• Financial Operations: Coordinate resident billing, collections, accounts payable, payroll administration, and general business office operations.
• Record Keeping: Maintain accurate resident census changes and financial records, processing deposits and reconciling vendor accounts.
• HR Administration: Administer payroll by reviewing timecards and maintaining employee onboarding, benefits, and personnel documentation.
• Stakeholder Support: Professionally support residents and families with billing questions, collections conversations, and administrative needs.
• Community Operations: Contribute to community operations through budget reviews, reporting, and participating in the Manager on Duty rotation.

The Must-Haves
• Background: Bachelor’s degree in Business, Management, Accounting, or a related field. This role is suited for a professional capable of managing the core business functions within a senior living environment.
• Experience: At least 2 years of experience in payroll, bookkeeping, office management, or business office operations. Required experience with OneSite / RealPage.
• Skills: Strong verbal and written communication, computer proficiency with multiple business systems, organizational, multitasking, and problem-solving abilities.
• Bonus: Senior living, healthcare, multifamily, hospitality, or a related industry experience is preferred, as is experience with payroll processing, accounts payable, billing, reconciliations, and administrative coordination.