Assistant Manager

Job Description

Assistant Manager | Domino’s

The Tone:
This is a management role at Domino’s, located in Lake Zurich, IL. Domino’s is a leading pizza delivery company that prides itself on exceptional service and quality products. This Assistant Manager position is crucial for ensuring smooth daily operations, maintaining high standards, and fostering a positive work environment, directly contributing to the company’s mission to be the best pizza delivery company in the world.

The TL;DR
• Role: Management
• Location: In-person, Lake Zurich, IL

• Mission: Ensure efficient and compliant shift operations, maintaining customer satisfaction and profitability while leading by example.
• Tech Stack: Computers, touch screens, telephones, calculators, TDD equipment

What You’ll Actually Do
• Shift Management: Manage all shift operations, encompassing cost controls, inventory management, cash handling, and customer relations.
• Team Leadership: Lead the crew by setting a clear example and ensuring 100% adherence to all company policies and procedures.
• Operational Execution: Oversee staffing, complete necessary paperwork, and manage food preparation to schedule while upholding perfect image standards.
• Customer & Store Standards: Ensure great customer service, maintain store cleanliness, and contribute to local marketing efforts to drive profitability.
• Daily Tasks: Supervise and participate in product preparation, inventory processes, telephone order taking, and daily equipment and facility cleaning.

The Must-Haves
• Background: Managerial experience in a retail or food service environment, demonstrating natural leadership and the ability to oversee operations.
• Experience: Proven ability to manage shift operations, including cost, inventory, and cash controls, alongside handling customer relations.
• Skills:
• Strong judgment, multitasking abilities, and accurate mathematical skills for handling transactions and inventory.
• Effective verbal, written, and telephone communication skills for order processing and customer interaction.
• Proficiency in using computer keyboards, touch screens, and TDD equipment for order entry and store operations.
• Valid driver’s license with a safe driving record and access to an insured vehicle for delivery duties.
• Navigational skills to accurately locate addresses within a designated delivery area, potentially navigating varied terrain.