General Manager

Job Description

General Manager | McDonald’s

The Tone:
This is a full-time, in-person role at McDonald’s, operating within an independent franchisee’s restaurant. McDonald’s is a Guest Obsessed Organization that is deeply committed to delivering Quality, Service, Cleanliness, and Value to every customer, every day. This General Manager position is crucial for establishing and maintaining high operational standards, ensuring both the safety and profitability of the restaurant, and fostering an environment where the crew can thrive and choose careers. The company embraces daily challenges and offers significant opportunities for advancement to hard-working individuals.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person

• Team: Reports directly to the Area Supervisor; collaborates with Kitchen Dept Manager, Guest Service Manager, and People Department Manager.
• Mission: To ensure the safety and profitability of the restaurant by upholding rigorous operational standards and supporting crew development in line with the Glaser Group’s Business Plan.
• Tech Stack: Basic computer skills

What You’ll Actually Do
• Standards Leadership: Set and exemplify high standards for hospitality, health, safety, and service for both guests and co-workers within the restaurant.
• Quality Assurance: Ensure that every order prepared and served meets quality and accuracy standards, every time.
• Cleanliness Management: Oversee and enforce cleanliness standards across all working areas, including equipment, cooking, prep, and dining spaces.
• Operational Organization: Maintain organized, well-stocked supplies of paper goods, ingredients, and utensils, and ensure the crew is accurately positioned as scheduled.
• Financial and Personnel Oversight: Manage and submit daily/weekly deposits, payroll, and safe accountability audits, while overseeing manager schedules and team training initiatives.

The Must-Haves
• Background: Managerial level. Core domain knowledge in quick service restaurant operations.
• Experience: Prior managerial experience at McDonald’s or an equivalent quick service restaurant.
• Skills: Basic proficiency in computer applications for various operational tasks.
• Bonus: Strong ability to speak, read, and write in both English and Spanish; availability to work an average of 45-48 hours per week, including a mix of dayparts, two Sundays, and two closing shifts.