Office Manager

Job Description

Office Manager | Universal Logistics Holdings, Inc.

The Tone:
This is a full-time role at Universal Logistics Holdings, Inc., located in Dearborn, MI. Universal Logistics Holdings, Inc., through its subsidiary Universal Dedicated, Inc., operates as a leading provider of customized transportation and logistics solutions across North America. The company leverages dedicated transportation services, operational expertise, and technology-driven solutions to enhance efficiency, visibility, and reliability within customer supply chains. This Office Manager position is essential for ensuring smooth daily facility operations, supporting all employee administrative functions, and maintaining effective customer and stakeholder communication within the Dearborn automotive support operation.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Dearborn, MI
• Team: Works within an operation supporting automotive customers, providing administrative and operational support to facility leadership.
• Mission: To efficiently manage daily office operations, coordinate comprehensive employee administration, and serve as a central communication point for all stakeholders in a key logistics environment.
• Tech Stack: Microsoft Office (Excel, Word, Outlook)

What You’ll Actually Do
• Office Management & Support: Oversee the full scope of daily office operations and administrative support functions, including managing office supplies, coordinating vendor relationships, and addressing general facility administrative needs.
• Employee Administration & Compliance: Coordinate critical employee processes such as onboarding, maintain accurate employee records, provide essential payroll support, track attendance, and ensure strict compliance with company policies and procedures by managing personnel files.
• Primary Point of Contact: Serve as the central and primary point of contact for all employees, external customers, and internal corporate support teams, facilitating clear and timely communication.
• Leadership & Operational Assistance: Actively assist facility leadership with crucial tasks including reporting, scheduling, customer communications, and the maintenance of operational documentation, ensuring seamless daily transportation and logistics functions.
• Engagement & Improvement: Support employee engagement initiatives, maintain training records, manage safety documentation, and contribute to special projects and continuous improvement efforts within the facility.

The Must-Haves
• Background: This managerial role is suitable for candidates with an Associate’s or Bachelor’s degree (preferred) in office administration, human resources, logistics, manufacturing, or a related field.
• Experience: Requires a minimum of 2 years of proven experience in office administration, human resources, logistics, manufacturing, or a related field. Proficiency in Microsoft Office applications, specifically Excel, Word, and Outlook, is also required.
• Skills: Demonstrated strong organizational capabilities, an ability to multitask effectively, and exceptional customer service skills are crucial. The ideal candidate must possess excellent written and verbal communication abilities, coupled with a high level of professionalism, discretion, and meticulous attention to detail.
• Bonus: Preferred qualifications include prior experience with payroll, timekeeping, human resources (HR), or workforce management systems. Additionally, experience supporting hourly workforces within a manufacturing, automotive, logistics, or transportation environment would be highly valued.