Sales Operations Analyst

Job Description

Sales Operations Manager | Altana

The Tone:
This is a full-time Sales Operations Analyst role at Altana, available with hybrid work flexibility in Brooklyn, NY, Washington, DC, Boston, MA, or San Francisco, CA. Altana builds an AI-powered product network that serves as the network for trusted trade, empowering governments and businesses to build a more resilient and secure global economy while ensuring trade continues to flow seamlessly. This position is central to the Revenue Operations team, which designs the data, systems, and processes that drive Altana’s commercial growth and scalability. The Analyst role is critical for providing analytical rigor and operational discipline to scale a multi-vertical go-to-market organization effectively.

The TL;DR
• Role: Full Time
• Type: Full Time
• Location: Hybrid, Brooklyn, NY, Washington, DC, Boston, MA, San Francisco, CA
• Pay: $124000–$145000 yearly
• Team: Revenue Operations, supporting Altana’s commercial growth and scalability.
• Mission: This person owns the design and implementation of data, systems, and processes necessary for scaling Altana’s multi-vertical go-to-market organization and ensuring operational effectiveness.
• Tech Stack: Salesforce, Excel, Google Sheets, SQL, Salesforce Flow, Zapier, Make, AI-native RevOps tools, BI tools

What You’ll Actually Do
• Strategic Planning: Support annual planning across commercial, federal, and allied government verticals, including the rigorous design of quotas, territory allocation, headcount and capacity modeling, and accurate ramp assumptions, building and maintaining models for efficiency.
• Operational Infrastructure: Build and maintain operational infrastructure across Altana’s distinct sales motions, thoughtfully accounting for differences in deal structure, buying cycle, and success metrics for pipeline tracking, data architecture, and process design tailored to each vertical.
• Performance Analytics: Develop analytical frameworks and reporting that provide leadership with real visibility into key metrics such as rep productivity, ramp curves, quota attainment, win rates by segment, and the leading indicators that drive mid-year strategic decisions.
• Process Automation: Identify where manual processes create operational drag and design scalable, automated alternatives, experimenting with AI agents and workflow automation tools to improve data accuracy and reduce overhead as Altana scales.
• System Stewardship: Keep the systems leadership relies on accurate and current, including tracking sheets, process documentation, and handoff materials, while progressively converting recurring manual work into automated workflows to enhance effectiveness.

The Must-Haves
• Background: 2–4 years in sales operations, revenue operations, business operations, financial analysis, or a quantitative/technical adjacent role, bringing a builder’s instinct and analytical rigor.
• Experience: Proven experience supporting a planning process such as quota setting, capacity modeling, or territory design, demonstrating operational discipline and attention to detail.
• Skills: A strong quantitative mindset, comfortable with complex and potentially messy datasets, and capable of clearly communicating their meaning for business impact; familiarity with Salesforce and strong proficiency in Excel or Google Sheets for data manipulation and modeling; clear communication abilities across both technical and executive audiences; and a genuine curiosity about AI and automation and their application to Go-To-Market problems.
• Bonus: Exposure to multi-vertical or multi-segment GTM environments, specifically enterprise and government sales motions; direct experience with SQL or other data querying and analysis tools; practical experience with workflow automation tools like Salesforce Flow, Zapier, Make, or AI-native RevOps tools; experience using BI tools for data visualization and reporting; or Salesforce Admin certification (or progress toward it).