Program Specialist – Client Security

Job Description

Program Specialist (OPR) | State of Iowa – Executive Branch

The Tone:
This is a full-time, 40-hour per week role at the State of Iowa – Executive Branch, located in the Iowa Judicial Branch building in Des Moines, IA. The Office of Professional Regulation (OPR) is dedicated to protecting the public through the regulation of various professions within the state. This Program Specialist position directly supports the Client Security Commission, which plays a vital role in upholding ethical standards for Iowa lawyers by auditing client trust accounts, assisting with lawyer succession planning, and managing claims related to misappropriated client funds. Your work will be essential in maintaining public trust and the integrity of the legal profession.

The TL;DR
• Role: Full Time
• Type: 40 hours per week
• Location: In-person, Des Moines, IA
• Pay: $23.73–$37.52 hourly
• Team: Commission staff
• Mission: To assist the Client Security Commission in protecting the public through auditing lawyer trust accounts, facilitating succession planning, and processing claims for misappropriated client funds.
• Tech Stack: word-processing software, presentation software, PDR generation programs, videoconferencing, ShareFile, Microsoft Excel, project-based management software

What You’ll Actually Do
• Audit Submission Support: Assist attorneys and their staff with the submission of audit materials, review submitted materials, and manage reminders and follow-up requests for information.
• Program Administrative Support: Provide comprehensive administrative support for various Client Security programs, including managing communications, preparing documents, ensuring audit staff resources, and maintaining records.
• Stakeholder Liaison: Serve as a primary resource and contact for attorneys, law office staff, the Commission’s audit staff, judges, and the general public.
• Confidential Records Management: Organize and diligently maintain files and records of a confidential, complex, or otherwise sensitive nature.
• Regulatory and Educational Assistance: Contribute to entity-wide regulatory and educational functions aimed at supporting attorneys.

The Must-Haves
• Background: Candidates must have a bachelor’s degree from an accredited college or university combined with two years of full-time experience in legal administrative support, compliance, or project management. An equivalent combination of education and experience, where one year of experience substitutes for 15 semester hours of education, will also be considered.
• Experience: Requires high-level proficiency in standard office software, including word-processing, presentation software, PDR generation programs, videoconferencing, ShareFile, and Microsoft Excel. Candidates should also demonstrate proficiency in bookkeeping or accounting and be willing to learn and work with new technologies, including project-based management software.
• Skills:
• Ability to independently manage multiple responsibilities and prioritize tasks efficiently.
• Strong capability to meet specific deadlines for project-based assignments.
• Excellent oral and written communication skills, ensuring clarity and professionalism.
• Demonstrated punctuality, accuracy, and meticulous attention to detail.
• Possession of a valid Iowa driver’s license and reliable transportation.
• Bonus: Experience in trust account management, auditing, collections, or compliance is beneficial but not required for this role.