Front-End Associate – Customer Service

Job Description

Front End Entry Level | Jewel-Osco

The Tone:
This is an entry-level retail role at Jewel-Osco, a part of Albertsons Companies Inc., a large organization dedicated to bringing people together around the joys of food and inspiring well-being. This role is a foundational step, offering learning, growth, and potential career development within a people-oriented business. You are essential in guiding, inspiring, and making every customer’s visit a memorable experience, strengthening the company through your unique contributions. Jewel-Osco builds belonging by creating a diverse and inclusive workforce, seeking individuals who are ready to share smiles and make a positive impact.

The TL;DR
• Role: Early Career
• Type: Flexible
• Location: In-person

• Mission: To guide, inspire, and make all customers’ visits memorable.

What You’ll Actually Do
• Provide memorable customer service: Guide and inspire customers, ensuring their visit is positive and noteworthy as a customer service associate.
• Support store operations: Contribute to an organized and efficient store environment by assisting with general front-end tasks as a courtesy clerk.
• Process customer transactions: Accurately handle customer purchases and payments while serving as a cashier.
• Foster a welcoming atmosphere: Actively engage with customers and collaborate with fellow associates to build a sense of community.
• Commit to continuous learning: Take advantage of on-the-job and online learning opportunities to grow and develop skills for a potential long-lasting career.

The Must-Haves
• Background: Others. An entry-level background in retail or customer service, welcoming those starting their first job.
• Experience: No specific prior experience required, as the role offers on-the-job and online learning opportunities.
• Skills:
• Customer Engagement: The ability to smile, make others smile, and provide helpful assistance to customers and colleagues.
• Work Ethic: Taking pride in all tasks, regardless of their size, and demonstrating a belief in the importance of food in daily life.
• Growth Mindset: An eagerness and willingness to learn and develop new skills and capabilities.
• Community Focus: A belief in the importance of being an active and positive part of the local community.