Physical Therapy Aide

Job Description

Physical Therapy Aide | Ivy Rehab Network

The Tone:
This is an early career Physical Therapy Aide role at Ivy Rehab Network, located in Michigan. Ivy Rehab is a network dedicated to providing world-class care across physical therapy, occupational therapy, speech therapy, and applied behavior analysis services. As a valued member of the clinic team, this role is crucial for ensuring a safe and clean environment for patients, supporting front office operations, and directly assisting patients and their families. This position offers a valuable opportunity for individuals pursuing careers in healthcare, including students of exercise science, physical therapy, occupational therapy, and speech therapy. The company culture, recognized by Modern Healthcare as an outstanding workplace, promotes authenticity, inclusion, growth, community, and a passion for exceptional patient care.

The TL;DR
• Role: Early Career
• Location: In-person, Michigan
• Pay: $14 hourly
• Mission: This individual ensures the clinic’s operational readiness and provides vital support to both the administrative and patient care processes.

What You’ll Actually Do
• Clinic Operations: Maintain the safety and cleanliness of clinic equipment and the overall facility for patients.
• Front Office Support: Assist the front office team with various administrative tasks, including efficiently answering phones.
• Financial Administration: Accurately collect patient copays to support billing processes.
• Patient Management: Seamlessly check patients into appointments upon their arrival.
• Patient Communication: Engage directly with patients and their family members, providing clear and helpful information.

The Must-Haves
• Background: Individuals pursuing studies in exercise science, physical therapy, occupational therapy, or speech therapy, or those with a strong inherent interest in healthcare and helping others.
• Experience: Demonstrated prior experience delivering exceptional customer service and patient care, showcasing a history of positive interactions within a healthcare or service-oriented setting.
• Skills:
1. Maintain a positive attitude and professional demeanor, even in a demanding clinic environment.
2. Exhibit exceptional written and verbal communication skills, coupled with a professional and compassionate bedside manner, when interacting with patients and their families.
3. Demonstrate outstanding time management abilities and the capacity to efficiently juggle and prioritize multiple tasks concurrently to support clinic operations.
4. Possess a self-motivated approach with a proactive drive to anticipate and exceed patient expectations in all interactions and duties.
• Bonus: Availability to work varied shifts, including potential weekends, to support clinic scheduling needs.