Digital Solutions Intern

Job Description

Digital Learning Solutions Intern | Sage

The Tone:
This is a paid internship at Sage, which offers hybrid or remote work options depending on the role. Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies dedicated to enabling discovery, access, and engagement with knowledge. The company strives to fulfill its noble goal of education and dissemination of knowledge globally. This role provides critical administrative support and offers broad-based education in technical sales, digital fulfillment, and customer engagement, allowing a college student to gain valuable experience in educational publishing and technology and contribute to Sage’s mission of building bridges to knowledge.

The TL;DR
• Role: Internship
• Location: Hybrid or Remote
• Team: Reports to the Director of Implementation and Support within the department, assisting other staff members.
• Mission: This intern directly supports the operational efficiency of the Digital Learning Solutions department by assisting with various projects and tasks related to technical sales, digital fulfillment, and customer engagement.
• Tech Stack: Office 365 products such as Word, Excel, PowerPoint, and Outlook

What You’ll Actually Do
• Organize: Maintain internal systems by assisting with data entry, scheduling, and general departmental organization.
• Report: Generate and distribute required reports as directed by the supervisor.
• Document: Organize internal and external support documentation for department resources.
• Support: Provide general administrative assistance to all department managers as needed.
• Research: Conduct online research to gather customer information and competitive intelligence.

The Must-Haves
• Background: Current student pursuing an undergraduate or graduate degree.
• Experience: Proficiency with Office 365 products including Word, Excel, PowerPoint, and Outlook.
• Skills: Practical abilities in data entry, scheduling, report generation, organizing documentation, conducting online research for customer and competitive intelligence, and providing general administrative support.