Houseperson

Job Description

Houseperson | Hilton

The Tone:
This is an in-person role at Hilton, a global leader in hospitality that has welcomed over 3 billion guests worldwide. The company is dedicated to building an award-winning workplace culture and filling the earth with the light and warmth of hospitality. This role is crucial for brightening guests’ days and delivering memorable experiences by ensuring designated areas of the hotel are clean and inviting.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person

• Mission: Ensure the cleanliness of designated hotel areas and deliver memorable experiences for guests.

What You’ll Actually Do
• Maintain public areas: Keep restrooms, hallways, stairwells, elevators, offices, and event spaces spotless by performing daily cleaning tasks such as dusting, polishing, vacuuming, mopping, washing windows, and emptying trash.
• Assist guests: Greet guests warmly, deliver requested items to their rooms, and provide assistance with room cleaning as needed.
• Organize supplies: Stock and maintain supply rooms to ensure efficient housekeeping operations.
• Execute deep cleaning: Perform periodic tasks like flipping mattresses, moving furniture, and waxing floors as part of special projects.
• Report maintenance needs: Identify and communicate any repair requirements or maintenance deficiencies to ensure the property remains well-kept.

The Must-Haves
• Background: Others. A passion for spreading the light and warmth of Hospitality, acting with Integrity, inspiring through Leadership, believing in Teamwork, having a sense of Ownership, and focusing on the Now.
• Experience: Experience performing daily cleaning tasks in a hospitality setting, including public areas, and assisting guests with needs.
• Skills: Ability to perform various cleaning tasks (dusting, vacuuming, mopping), organizational skills for supply management, and observation skills to identify and report maintenance issues.