Intern – Review and Translation Program

Job Description

Review and Translation Program Project Manager Intern | Kiva

The Tone:
This is a volunteer internship at Kiva, located remotely in the United States. Kiva is a global nonprofit founded in 2005, connecting lenders with borrowers worldwide through crowdfunded loans, having deployed over $2 billion across 100 countries to over 5 million borrowers. This role is crucial for supporting Kiva’s Review and Translation Program, engaging a vast network of international volunteers who ensure the quality and accessibility of loan profiles, directly contributing to Kiva’s mission of expanding financial access and helping underserved communities thrive.

The TL;DR
• Role: Internship
• Type: Part-time (24 – 32 hours per week)
• Location: Remote, United States
• Pay: $800 monthly
• Team: Review and Translation Program (RTP)
• Mission: This person supports and engages Kiva’s international volunteer community and aids in recruiting new volunteers to expand the program’s impact, ensuring the timely review and translation of loan profiles.
• Tech Stack: Google Suite, Greenhouse, Salesforce, Slack, Colibri, Iterable

What You’ll Actually Do
• Volunteer Engagement: Engage the volunteer community by monitoring discussion boards, coordinating recognition efforts, and posting original messages about loan review needs and Kiva news.
• Recruitment Support: Assist with volunteer recruitment by researching resources, posting job descriptions, and helping with the initial screening of applications.
• Systems Assistance: Provide support for Kiva’s systems, including QA testing and documentation for communication tools, creation of new reference materials, and refining automated email transitions.
• Team Collaboration: Collaborate on volunteer engagement logistics by drafting motivational messages, planning volunteer events, and designing and analyzing surveys.
• Process Improvement: Enhance process efficiency by providing input on streamlining recurring volunteer engagement responsibilities and proposing initiatives to minimize manual administration.

The Must-Haves
• Background: Others. An interest in learning more about nonprofit management and microfinance concepts.
• Experience: Demonstrated project management skills with a proven ability to set and meet project deadlines, enjoys problem-solving and relationship-building.
• Skills: Strong critical thinking, strong written and verbal communication skills, highly proactive, organized, able to work independently, intermediate skills in Google Suite, Greenhouse, Salesforce, Slack, and various Kiva internal systems.
• Bonus: At least 21 years of age or older by July 14, 2026, able to commit to the full 6-month term, good communication instincts for differentiating tones between internal and external audiences, able to work with little direction, and a willingness to collaborate in a team environment.