Business & Sales Intern

Job Description

Business & Sales Intern | The ZAP Agency

The Tone:
This is an internship at The ZAP Agency, located in Louisville, KY. The ZAP Agency operates a face-to-face sales model, focused on real conversations and measurable outcomes, specifically supporting a telecommunications provider that works with businesses. This role matters because it provides direct exposure to a business-to-business sales environment, allowing interns to learn how companies approach new clients, structure conversations, and position services effectively. It is designed as a learning phase, building understanding and confidence rather than expecting full sales performance immediately.

The TL;DR
• Role: Internship
• Type: Full-Time
• Location: In-person, Louisville, KY

• Mission: To learn how telecommunication services such as mobile plans, high-speed internet, and scalable communication solutions are introduced, explained, and adapted to different types of businesses.

What You’ll Actually Do
• Observe team members: Learn how experienced colleagues open business conversations, identify client needs, and present service solutions.
• Attend client interactions: Gain insight by sitting in on real interactions with business owners and decision-makers, understanding how professionals guide discussions around telecommunication services.
• Initiate parts of the process: Begin participating in conversations by helping to start discussions and asking basic questions to gather information for recommendations.
• Understand team operations: Learn how the sales team prepares for the day, tracks performance, and maintains consistency across the group.
• Engage in real-world learning: Acquire skills through exposure, repetition, and hands-on participation in a commercial sales environment.

The Must-Haves
• Background: Individuals seeking practical experience and open to learning through real-world interaction in a B2B sales setting, suitable for students, graduates, or those exploring a career in business or sales.
• Experience: Comfort stepping into a face-to-face environment and a willingness to learn from observation and feedback.
• Skills: An inquisitive nature for asking questions, developing professional communication, and thinking adaptably in live situations.