Entry Level Customer Engagement Associates

Job Description

Customer Engagement Associate | TKO Management

The Tone:
This is an entry-level, in-person customer-facing role at TKO Management, operating within various retail locations across Southeast Georgia. TKO Management is dedicated to supporting its clients by executing retail sales strategies, coordinating promotional events, and fostering direct customer interactions. This position is perfectly suited for enthusiastic and dependable individuals who genuinely enjoy working directly with people and are eager to gain hands-on experience in the critical areas of retail, customer service, and direct sales. The role is fundamental to building and maintaining strong brand presence for clients, effectively promoting their products, and driving meaningful customer engagement through direct, face-to-face interactions within retail environments. It offers paid training and a supportive team structure for career development.

The TL;DR
• Role: Early Career
• Location: In-person, Southeast Georgia

• Mission: Drive client retail sales and brand promotion through direct customer engagement and strong relationships within retail environments.

What You’ll Actually Do
• Brand Representation: Represent client brands effectively at designated retail locations.
• Customer Promotion: Engage directly with customers to actively promote various products and services.
• Lead Generation: Generate new sales leads and qualify customer interest for the sales team.
• Sales Support: Support the overall sales process by cultivating strong relationships with customers.
• Goal Collaboration: Collaborate effectively with team members to achieve performance and engagement goals.

The Must-Haves
• Background: This is an entry-level opportunity for individuals described as enthusiastic and dependable, with a foundational positive attitude and a strong willingness to learn new concepts and adapt (student mentality). No specific prior educational background or extensive professional experience is explicitly required, emphasizing the entry-level nature of the role.
• Experience: Applicants should demonstrate a clear enjoyment for working directly with people and a strong desire to gain practical, hands-on experience in the fields of retail operations, customer service delivery, and direct sales techniques. Comfort working in an onsite capacity, including regularly speaking with customers and performing consistent face-to-face interactions, is essential.
• Skills: Candidates must possess a reliable form of transportation to commute to various retail locations. They need to exhibit strong communication and interpersonal skills to effectively engage with diverse customers and team members. A key requirement is the willingness to travel within a designated territory for promotional events and client support, with mileage being reimbursed.