Bulk Food Clerk

Job Description

Bulk Foods Clerk | WinCo Foods

The Tone:
This is an in-person retail role at WinCo Foods, a growing family of over 140 supermarkets across 10 states. The company operates with over 22,000 employee owners, proudly standing as the second largest Employee-Owned company in the United States. In this role, you will be instrumental in maintaining the bulk foods department according to company standards, ensuring product quality and selection, and consistently delivering friendly, courteous customer service. Your contributions directly support WinCo’s purpose of making lives better for customers and employee owners by offering the lowest possible prices to feed families.

The TL;DR
• Role: Bulk Foods Clerk
• Type: Full-time, Part-time (varied shifts)
• Location: In-person, Retail Store

• Mission: Set up and maintain the bulk foods department, ensuring product quality and selection while providing friendly, courteous customer service.
• Tech Stack: Knives, wrappers, scales, trash compactors, hand trucks, pallet jacks, fork lift, card board bailer, ladder

What You’ll Actually Do
• Maintain Department Standards: Set up and maintain the condition of the bulk foods department, including bins and machines (e.g., honey, peanut butter), in accordance with company standards.
• Provide Customer Service: Consistently offer friendly and courteous service to internal and external customers, including helping customers find products and engaging in suggestive selling techniques.
• Manage Product Inventory: Break down freight, move product into inventory, place items in barrels and dispensers, and oversee the coffee area, including grinding, making coffee, and stocking.
• Maintain Equipment and Area: Load and clean bulk food machines (e.g., honey, peanut butter), maintain container supplies, and ensure the cleanliness and eye-appeal of work areas, storage areas, and the selling floor.
• Ensure Safety and Cleanliness: Perform duties to maintain a safe and secure work environment and clean the work area by mopping, sweeping, and taking out trash and garbage.

The Must-Haves
• Background: Entry-level role in a retail environment requiring the ability to read, follow guides, recipes, and product labels.
• Experience: Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
• Skills:
• Communication: Ability to communicate with customers to receive orders, upsell, and perform customer relation skills.
• Physical Stamina: Ability to reach, lift, stack, and maneuver objects up to 20-30 lbs frequently and 30-50 lbs occasionally, push/pull handtrucks, carts, and pallet jacks of substantial weight, and stand/walk for long periods.
• Manual Dexterity: Exhibit manual dexterity and good hand/eye coordination to perform safe/quick movements and operate related equipment.
• Basic Math: Ability to add, subtract, multiply, and divide.
• Safety & Hygiene: Ability to use cleaning chemicals, handle related food products, and wear personal protective equipment like hats, hairnets, and gloves.
• Bonus: Food Handlers Certification (per State Laws), Must be 16 years of age or older.