Internship – Clerical and Administrative

Job Description

College Intern | City of Hollywood, Florida

The Tone:
This is an internship position with the City of Hollywood, Florida, a fast-growing, culturally-diverse, beachfront community situated between Miami and Fort Lauderdale. Founded in 1925, the City spans approximately 30 square miles and serves a population of roughly 153,000 residents, making it Broward’s third-largest municipality. This role offers university-level students the chance to contribute to their community and gain valuable experience across diverse areas of municipal government, assisting with a variety of essential projects and city operations. It provides a unique opportunity to understand local governance firsthand and apply academic knowledge in a practical setting.

The TL;DR
• Role: Internship
• Location: In-person, Hollywood, FL
• Mission: To provide university-level students with hands-on experience in municipal government and contribute to community projects through administrative and clerical support.
• Tech Stack: Computer, photocopier, shredder, printer, calculator, facsimile machine, telephone with voicemail

What You’ll Actually Do
• Public Information: Respond to telephone and in-person inquiries, providing information on departmental services and functions to the general public.
• Project Support: Assist with collecting and compiling information for department-related programs and projects.
• Office Administration: Operate standard office equipment and manage the distribution of correspondence, supplies, and equipment.
• Records Maintenance: Maintain organized filing systems for various documents, including correspondence, forms, and reports.
• Operational Observation: Shadow experienced staff members to gain deeper insights into their daily tasks, roles, and city operations.

The Must-Haves
• Background: Student currently enrolled in, or recently graduated from, an accredited college or university. Candidates must possess a high school diploma or GED and have completed a minimum of 36 college credits, with coursework in public administration, finance, engineering, human resources, or a related academic field.
• Experience: Experience with moderately complex clerical and administrative duties, including engaging in non-routine administrative matters and moderate public contact. This role benefits from a foundational understanding of office operations and administrative support functions.
• Skills:
1. Proficiency in operating standard office equipment, including computers, photocopiers, printers, calculators, facsimile machines, and telephones with voicemail.
2. Strong organizational abilities to maintain accurate filing systems for various documents such as correspondence, forms, records, and reports.
3. Effective interpersonal and communication skills for responding to inquiries, providing information to the general public, and fostering professional relationships within the city government.