Logistics Intern – Logistics Support

Job Description

Internship | Allen Lund Company

The Tone:
This is an internship at Allen Lund Company. Founded in 1976 as a transportation brokerage, the company has grown from a single office to 43 locations, building a substantial organization dedicated to exceptional customer service. They foster a culture of personal growth and commitment, both within the workplace and externally, valuing a diverse workforce and long-term employee retention. This role is important for supporting the core operations of logistics, carrier relationships, and general administration, directly contributing to the company’s reputation for reliable service and efficiency.

The TL;DR
• Role: Internship
• Type: Internship
• Location: Not specified

• Mission: This role provides foundational support across logistics, carrier management, and general administration to ensure efficient operations and customer satisfaction.

What You’ll Actually Do
• Logistics Tracking & Support: Assist with comprehensive load tracking and tracing processes, ensuring app compliance and consistently providing critical information and updates for both shipper and carrier visibility.
• Carrier Relations & Coordination: Develop comfort in communicating with carriers, inquiring about available lanes, equipment types, and quantities, with exposure and training towards the potential for booking loads.
• Operations Setup & Scheduling: Efficiently build loads, accurately set up carriers in the system, conduct update/check calls, and meticulously schedule all necessary pickup and delivery appointments.
• Documentation & Compliance Management: Manage and ensure proper submission of documentation to Carrier Resources, contact insurance companies for required certificates, and maintain updated insurance information and carrier references.
• Administrative & Accounting Support: Act as a general office hero by answering phones and distributing calls to the appropriate brokers, supporting the accounting function as needed, and handling a variety of general office duties while upholding company principles.

The Must-Haves
• Background: Student pursuing a career in logistics, transportation, or business administration.
• Experience: Exposure to environments that require quick adaptation and an interest in learning logistics operations.
• Skills:
• Excellent and effective communication skills.
• Highly organized and detail-oriented.
• Excellent time-management skills with the ability to multitask.
• Strong customer service orientation.
• Bonus: Self-motivated, enthusiastic, confident, outgoing, and competitive mindset.