Sales Professional

Job Description

Fred Meyer Jewelers Sales Professional

At Fred Meyer Jewelers, we believe in turning life’s meaningful moments into unforgettable celebrations. We are seeking enthusiastic, dedicated, and creative individuals to join our team as Sales Professionals. If you are passionate about providing an exceptional customer experience and thrive in a dynamic sales environment, we invite you to apply.

Position Summary

As a Fred Meyer Jewelers Sales Professional, you will be a welcoming, friendly, understanding, caring, dynamic, driven, and creative individual who understands the impact you make every day in achieving an ideal customer experience. Your primary role will be to achieve personal sales targets by transforming every customer’s meaningful life moments into a celebration worth remembering. This is accomplished by offering a fine jewelry experience that is approachable, special, and lasting.

You will engage customers in a manner that creates desire for our products, making them relevant, exciting, and accessible to as many people as possible. We provide comprehensive training on sales techniques, product knowledge, and essential skills to ensure your success in creating a refreshing and uplifting shopping experience for our customers. We uphold the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of self and others.

Key Responsibilities and Essential Job Functions

• Customer Service Excellence: Model and encourage other associates to deliver unparalleled customer service, embodying our “Customer 1st” behavior.
• Achieve Sales Targets: Successfully meet personal sales targets for fine jewelry, credit applications, and protection plan attachment rates.
• Event Promotion: Proactively promote Diamond Parties and other special events to every customer.
• Team Collaboration: Work collaboratively with teammates to achieve store goals, foster a positive working atmosphere, and combine individual strengths for enhanced team performance.
• Client Relationship Building: Foster life-long emotional connections with customers through effective clienteling strategies.
• Product Expertise: Provide in-depth product knowledge, features, and benefits to all customers when presenting merchandise.
• Consultative Selling: Advise customers on the quality, cuts, and value of jewelry and gems, assisting them in selecting appropriate mountings and settings.
• Operational Tasks:
  • Operate point of sale (POS) systems, process payments, and obtain credit authorizations.
  • Inspect and meticulously clean customers’ jewelry.
  • Provide estimates for jewelry and watch repairs.
  • Perform watch battery replacements and watch band adjustments.
  • Follow precise receiving and processing procedures for merchandise.
• Merchandising: Display merchandise and promotional materials in strict accordance with corporate merchandising plans.
• Store Operations: Perform essential business opening and closing procedures as outlined in the Policy and Procedures Guide.
• Maintenance: Execute basic housekeeping duties including vacuuming carpets, cleaning display surfaces, cleaning merchandise, and washing windows.
• Security and Loss Prevention: Maintain the safety and security of the location by strictly adhering to all Loss Prevention and Security policies and procedures.
• Inventory Management: Participate actively in the inventory process and complete case counts accurately.
• Meetings and Training: Attend all required monthly meetings and participate in ongoing training sessions.
• Flexibility: Maintain flexibility to work any shift, including weekends, holidays, and overtime, as needed.

Minimum Position Qualifications/Education

• High school diploma or general education degree (GED).
• Commitment to excellence, a desire to grow, and the ability to provide a refreshing shopping experience.
• Goal-oriented, sales-driven, and possess a strong passion to succeed.
• Minimum 18 years of age.
• Ability to pass a pre-employment drug test.
• Maintain strict confidentiality of company and customer information.
• Demonstrate exceptional accuracy and attention to detail in all tasks.

Desired Previous Job Experience

• Previous experience in sales, retail, and/or jewelry is highly preferred.

Must be able to perform the essential functions of this position with or without reasonable accommodation.