Administrative Intern

Job Description

Administrative Intern | City of Ontario

The Tone:
This is a paid, part-time/temporary internship (up to 29 hours per week, 6-month duration, rotational program) with the City of Ontario, located in Ontario, CA. The City is a dynamic, progressive community known for providing quality municipal services and leadership to its citizens and businesses. This role is within the Management Services Agency, supporting its mission to implement City Council goals through professional administration. The intern will contribute to making a positive impact on residents and businesses, embodying values like Commitment to the Community, Excellence through Teamwork, and Doing the Right Thing the Right Way.

The TL;DR
• Role: Internship (rotational program over six months)
• Type: Paid, Part-time/Temporary (up to 29 hours per week; not eligible for health insurance or retirement plans)
• Location: In-person, Ontario, CA

• Team: Management Services Agency; works under the mentorship of a Management Services designee and other management-level employees.
• Mission: To assist the Management Services Agency with a broad range of administrative, technical, and research assignments, supporting the professional administration and leadership of the City’s executive team and staff.

What You’ll Actually Do
• Project Support: Assist members of management, professional, and technical staff by performing a variety of administrative, technical, and analytical projects and assignments.
• Information Management: Conduct research, analyze data, and develop comprehensive reports to summarize and effectively communicate findings to stakeholders.
• Content Development: Assist with preparing visual and written content for various formal documents, including audit reports, memoranda, and official policies.
• Public Engagement: Provide administrative support, which includes responding to requests for information and general questions from City staff and the public, and occasionally covering the public-facing reception desk and Department phone line.
• Data Interpretation: Collect, compile, analyze, interpret, and present diverse data and findings to support agency operations and decision-making.

The Must-Haves
• Background: Successful completion of some major college coursework in Public or Business Administration, or a closely related field. Candidates should embody the City’s values: Commitment to the Community, Excellence through Teamwork, and Doing the Right Thing the Right Way.
• Experience: No specific years required. Must possess a valid California Class C driver’s license with an acceptable driving record at the time of appointment and throughout employment.
• Skills: Strong analytical and research capabilities, effective communication (written and verbal), the ability to interpret and present data, and a commitment to public service. Resourcefulness, desire, and initiative to learn from experienced employees are highly valued.
• Bonus: Successful completion of one to two years of college with major coursework in Public or Business Administration, or a closely related field is desired.