Sales Professional

Job Description

Fred Meyer Jewelers Sales Professional

At Fred Meyer Jewelers, our Sales Professionals are more than just salespeople; they are architects of unforgettable memories. We seek individuals who are welcoming, friendly, understanding, caring, dynamic, driven, and creative, and who genuinely believe their daily efforts contribute to an ideal customer experience.

Your primary mission will be to achieve personal sales targets by transforming every customer’s meaningful life moments into a celebration worth remembering. You will offer a fine jewelry experience that is approachable, special, and lasting, engaging customers in a way that creates desire and makes our products relevant, exciting, and accessible to as many people as possible.

We are committed to your success, providing comprehensive training in sales techniques, product knowledge, and essential skills to help you thrive and deliver a refreshing and uplifting shopping experience for our valued customers.

This role also requires you to consistently demonstrate the company’s core values: respect, honesty, integrity, diversity, inclusion, and the safety of self and others.

Desired Previous Job Experience

• Sales experience
• Retail experience
• Jewelry experience

Minimum Position Qualifications/Education

• High school diploma or general education degree (GED)
• Commitment to excellence, a desire to grow, and the ability to provide a refreshing shopping experience
• Goal-oriented and sales-driven with a passion to succeed
• Minimum 18 years of age
• Ability to pass a drug test
• Ability to maintain confidentiality
• Demonstrated accuracy and attention to detail

Essential Job Functions

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates).
• Promote Diamond Parties and special events with every customer.
• Work collaboratively with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance.
• Foster life-long emotional connections with customers by clienteling.
• Provide detailed product knowledge, features, and benefits to all customers when presenting merchandise.
• Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems.
• Attend required monthly meetings.
• Operate point of sale (POS) system and accurately process payments or obtain credit authorization.
• Inspect and clean customers’ jewelry.
• Provide estimates for jewelry and watch repairs.
• Perform watch battery replacements and watch band adjustments.
• Follow all receiving and processing procedures for merchandise.
• Display merchandise and promotional materials in accordance with corporate merchandising plans.
• Perform business opening and closing procedures as outlined in the Policy and Procedures Guide.
• Perform basic housekeeping tasks, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows.
• Maintain the safety and security of the location by following all Loss Prevention and Security policies and procedures.
• Participate actively in the inventory process.
• Complete case counts as required.
• Maintain flexibility to work any shift, including weekends, holidays, and overtime.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.