Commercial Loan Servicing Specialist

Job Description

Commercial Loan Servicing Specialist | Banner Bank

The Tone:
This is a full-time role at Banner Bank, likely based in one of their branch locations across Washington, Oregon, Idaho, or California. Banner Bank is a financially strong and stable institution, recognized as a Great Place to Work, focusing on providing capital to individuals and businesses and supporting communities. This role is crucial for maintaining accurate commercial loan records and ensuring efficient, compliant servicing operations, directly contributing to the bank’s financial integrity and excellent service delivery.

The TL;DR
• Role: Full Time
• Location: Multiple locations across WA, OR, ID, CA (Onsite)
• Pay: $21–$30 hourly
• Mission: Ensure accurate and compliant servicing of non-complex commercial loans by maintaining proper records and processing requests according to internal guidelines and service standards.
• Tech Stack: OnBase, CoreLogic

What You’ll Actually Do
• Collateral Management: Prepare and process collateral releases for commercial and commercial real estate loans, ensuring all necessary controls are met before lien release.
• Issue Resolution: Research and resolve loan-related issues and servicing requests, providing timely support and communication to internal business partners.
• Financial Reconciliation: Process GL certifications, perform balancing, and manage invoice payments while monitoring and reconciling Loan Operations GL accounts and subsidiary ledgers.
• Lien and Tax Compliance: Monitor and maintain collateral tickler systems, manage UCC reports for lien filings, and review CoreLogic tax reports for proper processing.
• Insurance Review: Review flood and hazard insurance documentation to ensure compliance with internal policies and regulatory requirements.

The Must-Haves
• Background: High school diploma or GED. Entry-level experience with commercial loan documents, preferably including commercial real estate.
• Experience: Entry-level experience in commercial loan documentation and servicing functions.
• Skills: Maintaining proper loan records, General Ledger (GL) balancing, processing servicing requests accurately, and adherence to internal guidelines and service level standards.
• Bonus: Working knowledge of collateral document administration, scanning, and indexing within an imaging system such as OnBase, and an understanding of federal and state regulations related to loan servicing.