Automation & Operations Intern

Job Description

Automation & Operations Intern | Viral eye Media & Analytics

The Tone:
This is an internship at Viral eye Media & Analytics, located remotely. The company develops AI-powered automation systems that help businesses improve efficiency, capture new leads, and scale without increasing staff. This remote internship offers a structured learning experience focused on process automation, providing mentorship and supervised project work. The role is designed to help the intern understand how to identify workflow inefficiencies and implement automated solutions.

The TL;DR
• Role: Internship
• Type: Part-time (flexible schedule, 8-12 hours/week for 6-8 weeks)
• Location: Remote
• Mission: Assist with process automation, identifying inefficiencies in workflows, and designing and implementing automated systems.
• Tech Stack: CRMs, Google Sheets, emails, messaging platforms, n8n, Zapier, Make, email marketing platforms, workflow systems

What You’ll Actually Do
• Workflow Design: Design and document automation workflows and standard operating procedures (SOPs) for internal systems.
• System Building: Build and rigorously test automation components within a dedicated sandbox environment.
• Quality Assurance: Perform comprehensive QA testing, including running test submissions, validating data, and reporting any bugs.
• Research & Analysis: Research new tools and integrations, summarizing key findings for the team’s review.
• Documentation Support: Assist with organizing and maintaining internal templates, checklists, and onboarding documents.

The Must-Haves
• Background: Currently pursuing or holding a degree in Computer Science, Engineering, or a related field, with an interest in early career development in automation.
• Experience: Practical experience in process automation and the design of automation workflows.
• Skills: Strong analytical thinking and problem-solving abilities; proficiency in automation, troubleshooting, and designing workflows; capability to create, manage, and evaluate test cases; knowledge of quality assurance methods; and effective written communication with attention to detail.
• Bonus: Familiarity with CRMs, email marketing platforms, and workflow systems, along with an interest in no-code tools such as n8n, Zapier, or Make.