Teller I

Job Description

Teller I | United Community

The Tone:
This is a full-time, non-remote role at United Community. United Community is actively seeking a Teller I to manage a diverse range of financial transactions and services for its valued clientele. This position is central to the bank’s operations, serving as the primary point of contact for customers seeking assistance with their banking needs. The Teller I will answer inquiries and proactively identify opportunities to introduce customers to new or enhanced UCB products and services. Success in this role hinges on a commitment to precision, exceptional customer satisfaction, and strict adherence to banking procedures.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person
• Pay: $29309–$39068 yearly
• Mission: This person efficiently processes customer financial transactions and delivers personalized banking service while identifying opportunities for product introductions.

What You’ll Actually Do
• Process Transactions: Process a comprehensive range of customer financial transactions, ensuring accuracy and efficiency for deposits, withdrawals, transfers, and check cashing activities.
• Provide Service: Foster strong, positive customer relationships by delivering outstanding, personalized service, addressing banking needs comprehensively, and resolving inquiries.
• Identify Opportunities: Proactively identify individual customer financial needs and skillfully refer them to the most appropriate banking services, products, or internal specialists within United Community.
• Manage Cash Drawer: Maintain a meticulously balanced cash drawer at all times, demonstrating careful attention to detail in all cash handling responsibilities.
• Ensure Compliance: Safeguard both bank and customer assets by consistently adhering to all established banking procedures, security protocols, and regulatory guidelines to ensure compliance and prevent fraud.

The Must-Haves
• Background: This is an early career role requiring foundational knowledge gained from experience in customer-facing and cash handling environments.
• Experience: Minimum of one year (1+) of experience in either a cash handling role or a customer service position is required.
• Skills: Demonstrated strong attention to detail, proven ability to effectively multitask in various situations, and excellent verbal and written interpersonal communication skills, alongside a professional and friendly demeanor.