Event Services Intern

Job Description

Event Services Intern | ASM Global

The Tone:
This is an internship at ASM Global, in an on-site capacity. ASM Global focuses on delivering exceptional customer service and maintaining high standards of excellence across a diverse range of events. This role offers the opportunity to work closely with an experienced Events team, contributing directly to the proactive planning, clear communication, and flawless execution of various event types, from concerts and shows to professional meetings. The Event Services Intern is integral to upholding the department’s commitment to high standards and ensuring successful event delivery.

The TL;DR
• Role: Internship
• Type: Part-time Hourly, Non-Exempt, 12 weeks
• Location: In-person

• Team: Event Services Department, reporting to the Manager of Event Services
• Mission: Proactively plan, communicate, and execute a diverse range of events, contributing to exceptional customer service and high standards of excellence.
• Tech Stack: Microsoft Word, Excel, Outlook, In-Design, Canva

What You’ll Actually Do
• Event Planning and Execution: Assist in ensuring the proactive planning, clear communication, and flawless execution of a diverse range of events, which includes large-scale concerts, various shows, and professional meetings.
• Administrative Support: Provide comprehensive support to the Director of Events with day-to-day administrative tasks, contributing to the efficient operation of the department.
• Registration and Data Management: Aid in managing both pre-event and on-site registration processes, which involves accurately tracking attendee data via a database, generating comprehensive reports, and producing all necessary registration and event materials.
• Vendor and Logistics Coordination: Collaborate actively with various vendors to effectively coordinate event logistics, ensuring all planning deadlines are met efficiently and all requirements are in place.
• Supply Organization: Organize and purchase necessary supplies for events as needed, ensuring all requirements are met and available for successful execution.
• On-site Event Coordination: Serve as an on-site coordinator for meetings and events, providing direct support and oversight as circumstances dictate to ensure smooth operations.
• Departmental Assistance: Perform other duties as assigned to support the overall operations and needs of the Event Services Department.

The Must-Haves
• Background: Currently working towards an undergraduate or graduate degree, indicating an early career level of academic pursuit.
• Experience: No specific years required. Practical experience assisting with administrative tasks, coordinating logistics, managing attendee registration data, and organizing supplies for events.
• Skills: Excellent attention to detail and superior organizational skills; strong written and verbal communication capabilities; capable of working effectively both independently and as part of a team; proactive with initiative; strong analytical skills to efficiently organize and manage large volumes of information; proficient with Microsoft Word, Excel, and Outlook.
• Professional Traits: A self-starter who takes initiative and is highly reliable; presents a polished and professional demeanor when interacting with members, prospective members, sponsors, and executive management; comfortable and adaptable in an ever-changing environment; highly flexible to meet evolving needs.
• Bonus: Knowledge and experience with In-Design and Canva.