Market Development Specialist

Job Description

Market Development Specialist | W.B. Mason

The Tone:
This is a full-time, in-person role at W.B. Mason, centered on outside sales and market expansion. W.B. Mason is a privately owned company with over a century of history, providing a vast array of workplace products, including office supplies, furniture, food service, and janitorial items. This position is vital for cultivating new client relationships and demonstrating how comprehensive solutions can streamline operations for local businesses. It offers an opportunity to build a future within a company known for its supportive culture and commitment to employee growth.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person (territory-based)
• Mission: To introduce local businesses to W.B. Mason’s comprehensive range of products and services, uncovering their specific needs and providing tailored solutions.
• Tech Stack: MasonvilleGO, web tools

What You’ll Actually Do
• Territory Exploration: Explore an assigned territory, either on foot or by car, to introduce local businesses to the comprehensive range of products and services offered by W.B. Mason.
• Client Engagement: Meet with potential clients, utilizing flyers and a consultative mindset, to uncover their specific needs and demonstrate how W.B. Mason’s suite of workplace products can streamline their operations.
• Product Demonstrations & Solutions: Conduct product demonstrations, share useful web tools, offer custom pricing, and assist new customers in getting set up through MasonvilleGO.
• Collaborative Support: Work closely with internal sales and onboarding teams to ensure every new account is smoothly transitioned, well-managed, and receives exceptional care.
• Continuous Growth: Participate in regular branch sales meetings to remain connected and supported, leveraging team resources to expand market presence and advance an outside sales career.

The Must-Haves
• Background: Experience in customer service, retail sales, or similar client-facing roles.
• Experience: Practical application in client engagement and sales is required.
• Skills: Outstanding written and verbal communication, ability to manage multiple priorities effectively, self-motivation and capability to work independently, ability to converse, read, and write fluently in English, physical ability to lift and move up to 25 lbs as needed.