Market Development Specialist

Job Description

Market Development Specialist | W.B. Mason

The Tone:
This is a full-time, territory-based role at W.B. Mason, focused on outside sales. W.B. Mason is a dynamic, privately owned company with over a century of history, known for its unique, family-like culture where employees are supported, valued, and empowered. We deliver a comprehensive range of workplace products and services, from office essentials and furniture to food service and janitorial supplies. This Market Development Specialist position is vital for introducing local businesses to our extensive offerings, directly contributing to company growth by simplifying clients’ operations and building lasting relationships within the assigned territory.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Territory-based (In-person)

• Team: Collaborates with inside sales and onboarding teams
• Mission: Introduce local businesses to W.B. Mason’s extensive offerings and simplify their operations through tailored solutions.
• Tech Stack: MasonvilleGO, web tools

What You’ll Actually Do
• Territory Exploration: Actively explore an assigned territory, on foot or by car, to introduce local businesses to W.B. Mason’s extensive product and service offerings.
• Client Engagement: Engage potential clients with a consultative mindset, utilizing flyers and in-depth discussions to uncover their specific workplace needs.
• Solutions Presentation: Present W.B. Mason’s full range of workplace products and services, demonstrating how they can simplify client operations, including custom pricing and web tool demonstrations.
• New Customer Onboarding: Facilitate the setup process for new customers, assisting them through MasonvilleGO to ensure a seamless initial experience.
• Team Collaboration & Growth: Collaborate closely with inside sales and onboarding teams to ensure smooth account transitions and participate in regular branch sales meetings for continuous career development.

The Must-Haves
• Background: Candidates should possess prior experience in customer service, retail sales, or other similar client-facing roles. This position is suitable for individuals at an early career stage looking to build a future in outside sales.
• Experience: Demonstrated ability to effectively manage multiple priorities within a fast-paced environment, showcasing strong organizational and time management capabilities.
• Skills: Exceptional communication skills, both verbal and written; a strong sense of self-motivation with the ability to work independently; fluent proficiency in English for conversing, reading, and writing; and the physical capability to lift and move up to 25 lbs.