Graduate Recruitment Coordinator

Job Description

Graduate Recruitment Coordinator | Brown University

The Tone:
This is a full-time role at Brown University, located remotely. Brown University is a leading research institution recognized for its student-centered learning and a deep sense of purpose, where students, faculty, and staff are driven by work that aims to have a global impact. This role is critical for the School of Professional Studies (SPS), which extends a Brown education to new audiences. The Graduate Recruitment Coordinator directly contributes to attracting and enrolling diverse, qualified students, supporting their professional success and leadership development.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Remote

• Team: Within Brown University’s School of Professional Studies (SPS), working collaboratively within a supportive environment.
• Mission: To identify, outreach, and recruit qualified students to Brown University’s graduate programs, managing the recruitment funnel from initial inquiry through application completion.
• Tech Stack: Customer Relationship Management (CRM) software, Google Suite, Zoom

What You’ll Actually Do
• Student Engagement: Engage in personable phone conversations and outreach to prospective students, guiding them through the entire recruitment funnel from initial inquiry to application completion.
• Recruitment Strategy: Manage a dedicated portfolio of prospective students, implementing a student-centered enrollment approach to convert adult learners into applicants and enrolled students.
• Data Management: Track recruitment activities and analyze data to monitor progress, inform outreach strategies, and ensure the achievement of enrollment targets.
• Event Support: Provide comprehensive support for various graduate recruitment events, contributing to a positive experience for potential students.
• Collaborative Work: Collaborate effectively within a supportive environment, appreciating professional teamwork to achieve shared recruitment goals for graduate programs.

The Must-Haves
• Background: Bachelor’s degree with a minimum of one year of full-time professional experience in admissions, advisement, recruiting, educational outreach (secondary education), or a sales role.
• Experience: Minimum of one year of full-time professional experience in admissions, advisement, recruiting, educational outreach (secondary education), or a sales role.
• Conversion & Targets: Demonstrated capacity to meet enrollment targets and convert prospective adult learners into applicants and enrolled students.
• Skills:
• Excellent customer service, interpersonal, presentation, oral, and written communication skills.
• Proven ability to be culturally adaptable and work well in diverse environments and with diverse clientele.
• Ability to work independently and as part of a team, demonstrating excellent organizational and time management skills.
• Proficiency with a Customer Relationship Management (CRM) software or proven ability to learn and use new technology.
• Data-driven mindset with familiarity in reporting and analysis, capable of multitasking under high-volume conditions during peak periods.