Parks Security Officer

Job Description

Parks Security Officer | City of Hollywood

The Tone:
This is a full-time role at the City of Hollywood, located in Hollywood, FL. The City is one of Broward County’s largest, offering an energetic, innovative, and collaborative environment where employees can build long-term careers. This position is vital for ensuring the safety, enjoyment, and proper functioning of the City’s parks and facilities. The Parks Security Officer plays a crucial role in positive public relations, rule enforcement, and essential maintenance, contributing directly to the visitor experience and the preservation of city assets.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Hollywood, FL (In-person)
• Mission: This role ensures the safety, order, and enjoyment of City parks and facilities for all patrons while preserving natural resources and infrastructure.

What You’ll Actually Do
• Patrol and Enforce: Patrol City parks, grounds, and buildings to enforce regulations and policies, observing and reporting unusual conditions and safety hazards, and contacting law enforcement officials as necessary.
• Public Relations: Act as a public information source, providing visitor services, and preparing and delivering oral presentations to park visitors and community groups.
• Documentation: Prepare comprehensive written reports of incidents and accidents, along with daily logs and activity reports.
• Facility Operations: Open and close park facilities, and perform general maintenance, cleaning, repair, and improvement tasks on park grounds and infrastructure.
• Resource Protection: Supervise park usage, interpret and protect natural resources and City property, and maintain order and efficient traffic flow of patrons.

The Must-Haves
• Background: Graduation from an accredited high school or GED. Must possess a valid Driver’s License with proof of automobile insurance and have an acceptable background and driving record.
• Experience: Six (6) months of customer service experience.
• Skills: Knowledge of security work principles, public relations, and visitor management; understanding of municipal rules, regulations, and city ordinances pertaining to parks; ability to prepare reports and speak in public; capacity to enforce rules tactfully, react calmly in emergencies, and work outdoors in all weather conditions; ability to operate assigned vehicles and equipment.
• Bonus: One (1) year of customer service experience and one (1) year of experience working in parks and recreation.