Assistant Business Office Manager

Job Description

Assistant Business Office Manager |

The Tone:
This is a full-time role at a healthcare company, likely located in West Virginia, focused on providing exceptional long-term care services. The organization seeks a compassionate and skilled Assistant Business Office Manager to join a team that values expertise and collaboration within a supportive healthcare environment. This position is vital for maintaining the financial health of the facility, directly contributing to the ability to deliver high-quality care to residents.

The TL;DR
• Role: Full Time
• Location: West Virginia (In-person)
• Mission: To ensure effective management of billing, collections, accounts receivable, and resident trust funds for a long-term care facility.
• Tech Stack: RFMS

What You’ll Actually Do
• Financial Management: Oversee and directly manage all aspects of the facility’s billing operations, ensure effective collection strategies, and diligently handle accounts receivable processes to maintain financial solvency.
• Resident Trust Fund Administration: Expertly manage and maintain resident trust funds, ensuring accurate record-keeping and compliance, specifically utilizing the RFMS system.
• Medicaid Compliance: Ensure comprehensive and strict adherence to all West Virginia Medicaid processes and specific requirements, staying updated on any changes to maintain uninterrupted eligibility and funding.
• Regulatory Oversight: Guarantee full compliance with all pertinent state and federal regulations that govern long-term care facilities, proactively identifying and addressing any potential areas of non-compliance.
• Interdisciplinary Collaboration: Work closely and effectively with various interdisciplinary teams across the facility, fostering clear communication and shared understanding to support seamless patient care and operational efficiency.

The Must-Haves
• Background: Candidates should possess a foundational understanding of the administrative and financial operations specific to long-term care environments, preparing them to support the business office effectively. While no specific degree is listed, practical experience in a related setting is key.
• Experience: Proven experience is required in the management of resident trust funds, with specific practical application using the RFMS system. Additionally, candidates must demonstrate proficiency in managing comprehensive billing cycles, collections, and accounts receivable processes within a healthcare or similar setting.
• Skills: Essential skills include a thorough and up-to-date knowledge of West Virginia Medicaid processes and requirements, comprehensive familiarity with state and federal regulations governing long-term care facilities, and strong organizational capabilities to manage multiple financial tasks. Excellent communication skills are also vital for effective internal and external interactions.
• Bonus: Prior direct experience working within a long-term care facility is highly preferred, demonstrating an understanding of the unique operational challenges and patient care contexts.