Omni Care Intern

Posted 7 months ago

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Job Description

Omni Care Intern | Omni Dallas Hotel

The Tone:
This is an internship at Omni Dallas Hotel, located in Dallas, TX. Omni Dallas Hotel is a top-ranked hospitality brand, recently recognized among the Top 5 City Hotels in Texas and #1 for Guest Satisfaction by J.D. Power. This role offers a hands-on training opportunity within the hotel business, allowing interns to gain practical experience as a “utility player” across various departments. Interns will directly contribute to creating lasting guest memories, aligning with the hotel’s “Power of One” philosophy and its culture of respect, gratitude, and growth.

The TL;DR
• Role: Internship
• Type: Seasonal
• Location: Dallas, TX (In-person)

• Mission: Provide hands-on training and exposure to various aspects of the hotel business through rotation in different departments, enhancing the guest experience.

What You’ll Actually Do
• Flexibility: Work across various entry-level service positions within the property, demonstrating adaptability based on business needs.
• Rotation: Rotate through key operational departments including front office, housekeeping, and food and beverage outlets/events, with potential for additional roles.
• Guest Service: Anticipate and proactively attend to guest needs, consistently delivering high-quality customer service.
• Teamwork: Demonstrate excellent teamwork and collaboration, actively contributing to a clean and safe work environment.
• Development: Actively participate in Omni Care Internship training and enrichment seminars throughout the summer season.

The Must-Haves
• Background: Early Career, pursuing an opportunity to learn various aspects of the hotel business.
• Experience: Previous experience in a customer service position is preferred.
• Skills: Strong communication skills, both written and verbal, for effective guest and team interaction; strong customer service skills to anticipate and meet guest needs; willingness to learn and adapt quickly to different projects and changing environments.

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