Omni Care Intern

Job Description

Omni Care Intern | Omni Dallas Hotel

The Tone:
This is a seasonal internship at Omni Dallas Hotel, a premier luxury destination located in the vibrant heart of downtown Dallas, TX. Recently celebrated as one of the Top 5 City Hotels in Texas, the hotel is also part of the #1 ranked brand for Guest Satisfaction by J.D. Power. This program offers a comprehensive, hands-on training opportunity to immerse oneself in various critical aspects of the hotel business, from front office operations to food and beverage services. Interns are integral to upholding the hotel’s “The Power of One” philosophy, contributing to a culture that values respect, gratitude, and personal growth through mentorship and recognition. This experience is designed to not only build foundational hospitality skills but also offers a potential pathway into the prestigious Leader in Development (LID) program upon successful completion.

The TL;DR
• Role: Internship
• Type: Seasonal
• Location: Dallas, TX (In-person)
• Mission: To provide hands-on training across diverse hotel departments, equipping interns with a foundational understanding of the hospitality business and preparing them for potential entry into the Leader in Development program.

What You’ll Actually Do
• Rotate: Flexibly work in various entry-level service positions across multiple property departments, including front office, housekeeping, and food and beverage outlets or events, with additional roles added based on business needs.
• Serve: Proactively attend to and anticipate guest needs, ensuring exceptional service and contributing to memorable experiences for all visitors.
• Collaborate: Demonstrate excellent teamwork and adaptability in scheduling to effectively support operational demands and contribute positively to the team environment.
• Learn: Actively participate in all Omni Care Internship training and enrichment seminars throughout the summer season to foster continuous professional development.
• Maintain: Consistently uphold standards for a clean and safe work environment in all assigned areas, ensuring compliance with hotel policies.

The Must-Haves
• Background: Early Career professional with a keen interest in the hospitality industry, seeking a hands-on training and learning experience.
• Experience: Demonstrated willingness to learn and enthusiastically take on different projects, coupled with the ability to adapt to changing environments and flexible scheduling.
• Skills: Strong communication skills, both written and verbal, for effective interactions; strong customer service skills focused on anticipating guest needs; and proven ability to contribute positively within a team setting.
• Bonus: Previous experience in a customer service position is preferred.