Bartender

Job Description

Oak View Group: Bartender Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

As a Bartender, you will be responsible for the service of all beverages, both alcoholic and non-alcoholic, ensuring an excellent guest experience. This role requires an individual who is personable, professional, and adept at working in an ever-changing, fast-paced environment. Maintaining excellent attendance and availability to work events as scheduled per business needs are crucial for this position.

This role offers an hourly rate of $15.00 and is tip eligible. Part-time employees are eligible for benefits including a 401(k) Savings Plan and 401(k) matching.

This position will remain open until May 15, 2026.

Responsibilities

• Demonstrate the ability to meet company standards for excellence in guest service, interaction with co-workers, and uniform adherence.
• Follow bar pre-shift notes and bar menus, providing service as described.
• Serve alcoholic beverages in strict adherence to all proper procedures and state/federal regulations pertaining to alcohol distribution.
• Acquire or possess knowledge of various beer, wine varieties, and spirits, and be able to suggestively upsell products to guests.
• Pour drinks responsibly and consistently in accordance with company standards for serving size.
• Verify guests’ IDs in accordance with state/federal regulations to confirm the minimum age requirement for alcoholic beverage purchases.
• Communicate a cut-off to a guest as required, demonstrating responsible service practices.
• Actively listen and respond to any customer requests or concerns with professionalism.
• De-escalate situations involving impaired guests effectively and responsibly.
• Contact management or security as required if a guest becomes confrontational, belligerent, or uses extreme profanity.
• Request assistance from a management member if unable to resolve a situation or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required to maintain inventory levels.
• Maintain a clean and sanitary work station at all times.
• Ensure all bar equipment is clean and well-maintained.
• Perform other duties as assigned, such as the set-up and breakdown of bar equipment and assisting with cooler organization.

Qualifications

• Must have a current, valid Alcohol Safety training certificate issued by an approved South Carolina State Vendor.
• Six months or more of previous bartending experience.
• Demonstrated ability to prioritize tasks effectively in a fast-paced environment.
• Ability to be self-directed while contributing positively to a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule including nights, weekends, and long hours, as business needs dictate.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.