Booking/Records Clerk – Working Title: Corrections Technician

Job Description

The County of Volusia is seeking a Booking/Records Clerk – Working Title: Corrections Technician for the Corrections Division.

The hiring rate for this position is $17.22 per hour.

About the Position

This position is located within the secured areas of the Volusia County Correctional Facility and branch jail in Daytona Beach, Florida. The role involves daily interaction with law enforcement personnel and inmates within a Correctional Institution. Technicians may be assigned to work in one, or all, of the following areas: AFIS Office, Records Section, Control Room, Booking Office, Intake and Release.

The Booking/Records operation is 24/7. Technicians are assigned to 12-hour shifts that rotate every 6 months. Assignment to specific days and hours of work will be determined by shift availability.

This position is tasked with completing assignments in the booking office, records, control room, or inmate fingerprinting. Experience working in a criminal justice setting or security-related field is a plus. Candidates should possess strong record keeping, data entry, and filing experience.

The ideal candidate must be detailed-oriented, have an ability to learn quickly on computer systems, and remain focused while working under busy and stressful circumstances. The sensitive nature of the position requires the incumbent to exercise discretion and retain confidentiality of information obtained through discussions or recorded data. Experience dealing with the public in a correctional facility is a plus!

This position is posted on a continuous basis and may close without notice.

Key Responsibilities and Assignments

(NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

All Assignments

• Operates modern office machines and equipment.
• Maintains files and records pertaining to the facility and duties, including unusual incidents.
• Ensures accuracy in computer entries, paperwork, and all processing functions.
• Responds to emergency situations.
• Must adhere to Federal, State, County, and Local ordinances.
• Performs other duties as assigned.

Booking Records Clerk – Corrections Technician – AFIS Office

• Physically obtains fingerprints and mug shots (photographs) for inmates booked into the facility.
• Ensures the accuracy and integrity of fingerprints and photographs taken and stored in hard record and electronic systems.
• Registers sex offenders in state registry.
• Provides fingerprints and photographs to law enforcement agencies upon request.
• Processes purges and registered felons.

Booking Records Clerks – Corrections Technician – Booking Office – Records Section

• Assists Corrections Officers with booking process and computer tasks as needed.
• Receives, verifies, and processes surety bonds, cash bonds, and surrender certificates.
• Updates records as needed, such as gathering arrest and booking documentation.
• Enters information into Criminal Justice Information System (CJIS).
• Operates computer to recover and store records and booking data.
• Performs statistical and recordkeeping functions.
• May type from copy, rough draft, or general instructions all materials relating to activities in the file reports, papers, cards, etc.
• Purges records and cards as appropriate.
• Processes sentence commitments and arrest reports.
• Gives general information concerning inmates and correction records as allowed by law.
• Prepares County forms for processing.
• Maintains various records and makes reports.
• Processes and distributes mail as required.
• Initiates victim notification.
• Answers telephones.

Corrections Technician – Control Room

• Operates base radio within the jail and maintains contact with jail posts.
• Monitors radio for routine and emergency transmissions.
• Monitors alarm systems in the jail and dispatches for assistance as needed.
• Monitors security cameras to track inmate movement and identify security violations in all areas of the jail.
• Operates electronic control panel for access to various areas in the jail.
• Controls all movements through designated secure doors.
• Maintains accurate daily activity logs, updates, and maintains inmate roster.
• Maintains an accurate inmate count for assigned areas.
• Assists sworn staff with the coordination of inmate visits with attorneys, investigators, or approved visitors while maintaining an accurate inmate count for assigned areas.
• Performs various clerical duties such as answering telephone, sorting, and distributing mail.
• Interacts with division command staff, corrections officers, the public, law enforcement officers, court officials, and attorneys.
• Daily indirect contact with inmates.

Booking/Records Clerk – Corrections Technician – Booking Office

• Performs operations, clerical, and public relations duties in the initial processing and release of persons arrested.
• Gathers release documentation; prepares for transfer of inmates files to Records Division.
• Prepares paperwork, making proper notification of pending releases to include reviewing entire file to ensure all charges have been disposed of or corrected.
• Interacts with division command staff, corrections officers, law enforcement officers, and court officials.
• Monitors radio for routine and emergency transmissions.
• Assists Corrections Officers with booking process and computer tasks as needed such as gathering arrest and booking documentation.
• Enters information into local and state criminal information systems.
• Performs general operational duties under the direct supervision of the Shift Supervisor, to include accurate data entry of demographics, booking, and case information into a computer system for individuals taken into custody.
• Accepts bonds, accessing and running criminal history checks and teletypes for responses for warrant checks, processing releases; evaluates criminal histories.
• Releases inmates and arrestees from jail upon receipt of authorizing documentation.
• Processes commitments, arrest reports, and bonds in accordance with Division policy and procedures.
• Reviews files, reports, documents, and correspondence to ensure that they are complete and accurate, and correcting any discrepancies.
• Prepares files for transfer of inmates.
• Processes add-on charges.
• Prepares County forms for processing.
• Ensures accuracy in computer entries, paperwork, and all processing functions.

Booking Records Clerk – Corrections Technician – Intake and Release

• Processes incoming inmates and arrestees.
• Performs operations, clerical, and public relations duties in the initial processing and release of persons arrested.
• Prepares paperwork, making proper notification of pending releases to include reviewing the entire file to ensure all charges have been disposed of or corrected.
• Interacts with division command staff, corrections officers, law enforcement officers, and court officials.
• Monitors radio for routine and emergency transmissions.
• Ensures access to secured areas is controlled and restricted to authorized individuals only.
• Alerts Operations Supervisor or designee of medical emergencies, injuries, suicidal tendencies, or other pertinent information.
• Receives inmate and arrestee property receipts, and stores property in secure storage.
• Receives funds, issues receipts, and processes monies collected.
• Maintains and balances control room cash drawers.
• Disburses money in the form of cash, check, or debit card to inmates leaving the facility.
• Releases inmates and arrestees from jail upon receipt of authorizing documentation.
• Returns inmates property upon release, obtains signatures as required.
• Performs release process for inmates with accuracy and efficiency.
• Releases inmate funds to authorized persons, verifying the amount of funds and identification of the person accepting the money.
• Reviews files, reports, documents, and correspondence to ensure that they are complete and accurate, and correcting any discrepancies.

Minimum Requirements

Education and Experience

• Graduation from high school or possession of a GED and two (2) years of clerical experience and one (1) year in records related work.
• OR A combination of office, records-related work in the criminal justice system, or a security-related position that totals three (3) years of experience will be considered equivalent and qualifying experience.
• OR A comparable amount of education, training, or experience (such as drafting reports, filing, and data input) may be substituted for the minimum requirements.

Licenses and Certifications

• Must possess a valid driver’s license at time of appointment.
• Must possess a valid Florida driver’s license within 30 days of appointment and maintain thereafter.

Knowledge, Skills, and Abilities

• Knowledge of modern fingerprinting procedures.
• Ability to obtain and process fingerprints from individuals charged with a criminal offense.
• Ability to evaluate the quality of obtained fingerprints prior to submission.
• Knowledge of business English, spelling, and commercial arithmetic.
• Knowledge of modern office equipment, practices, and procedures.
• Ability to file numerically and alphabetically.
• Ability to maintain complex clerical records and prepare reports from such records.
• Ability to operate standard office equipment such as computers, scanners, adding machines, and copiers.
• Ability to make minor decisions in accordance with laws, ordinances, regulations, and established policies.
• Ability to interact effectively with others.
• Ability to work both 8 and 12-hour shifts, nights, days, weekends, and holidays.
• Ability to recognize potential problems and remain calm in crisis or emergency situations.
• Ability to work under stressful conditions.
• Ability to pass an in-depth background investigation to be conducted on all qualified individuals.
• Ability to communicate effectively, both orally and in writing.
• Must be able to relocate to other county locations based upon operational needs.

ADA Requirements

Physical Demands

• Ability to lift and carry up to 10 pounds frequently and 20 pounds occasionally.
• Ability to hear, walk, see, sit, stand, reach, lift, grasp, handle, bend, kneel, stoop.
• Finger dexterity.
• Able to stand and sit for up to 1 ½ hours at a time.
• If assigned to AFIS Office, must be able to stand continuously for 3-4 hours at a time.

Environmental Demands

• Inside work.
• Ability to tolerate closed, confined areas.
• Some exposure to fumes, chemicals, odors, noise.

Mental Demands

• Ability to read and comprehend operational and procedural manuals and journals; police reports, financial records, memos, letters, safety instructions.
• Ability to write compound sentences relaying information, data, and details in English.
• Ability to speak clearly and concisely in English to laymen.
• Ability to perform general mathematical functions.

Volusia County is a drug-free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans’ preference in accordance with federal, state, local laws.