Tourism & Events Intern

Job Description

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Job Title: Tourism & Events Intern

Company: City of Brenham

Internship Duration & Schedule:

• This is a comprehensive internship program spanning 10-12 weeks.
• Interns will average 40 hours per week.
• Work hours will be flexible, including day, night, and weekend shifts, depending on scheduled meetings, events, and operational needs.

Key Responsibilities & Essential Duties:

The intern will play a vital role in supporting the City of Brenham’s tourism and event initiatives, encompassing a diverse range of tasks:

• Board & Administrative Support:
  • Actively attending board meetings and assisting with board-related duties.
• Visitor Services & Customer Experience:
  • Providing an outstanding welcome and excellent service to all individuals, groups, and VIPs visiting the city.
  • Serving as the primary point of contact at the Visitor Center, adeptly answering phones, greeting walk-in visitors, and fulfilling information requests with excellent communication skills and enthusiastic customer service.
• Tourism Development & Outreach:
  • Assisting with the coordination and execution of group tours.
  • Developing and maintaining comprehensive databases of traveling groups and associations to support tourism outreach.
  • Assisting with updates for Tourism Partners, ensuring accurate and current information.
• Event Planning & Execution:
  • Providing hands-on assistance with various City of Brenham sponsored events, including but not limited to the First Friday Farmers Market and Hot Nights Cool Tunes.
  • Supporting events held at the Barnhill Center.
• Promotional Material & Resource Management:
  • Producing welcome bags for incoming groups.
  • Copying, folding, and organizing brochures and flyers.
  • Assembling Meetings/Weddings Planning Manuals.
• General Support:
  • Assisting other staff members as needed and performing additional duties as assigned by the Supervisor or Director.

Education & Experience Requirements:

• Education: High School graduation or its equivalent is required.
• Experience: Prior experience in customer service is preferred, demonstrating an understanding of client interaction and satisfaction.

Skills & Abilities:

• Possesses strong customer service skills, with a natural ability to engage and assist the public.
• Demonstrates the ability to be flexible and multitask effectively in a dynamic environment.
• Exhibits a high level of responsibility and reliability.
• Must possess a friendly disposition and maintain a positive attitude.
• Ability to stay calm and effective in stressful, fast-paced situations.
• Capable of lifting and carrying up to 50 pounds, as required for event setup and material handling.

Certificates, Licenses, & Registrations:

• A valid Texas driver’s license is required for this position.

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