Summer Internship – Customer Success

About Veeam

Veeam is the #1 global market leader in data resilience, empowering businesses to control their data whenever and wherever needed. We provide comprehensive data resilience solutions, encompassing data backup, data recovery, data portability, data security, and data intelligence. Headquartered in Seattle, Veeam proudly protects over 550,000 customers worldwide, who rely on us to keep their operations running seamlessly. Join our dynamic team where you can grow, learn, and make a significant impact for some of the world’s biggest brands. The future of data resilience starts here – go fearlessly forward with Veeam.

Summer Internship Program

Our Summer Internship is specifically designed for students leading into their final year of university who are eager to gain valuable, real-life work experience within a fast-paced, exciting, and professional environment. As a Summer Intern, you will benefit from comprehensive onboarding with our University Relations (UR) team, ensuring you are set up for success from day one. The program also includes professional development sessions, invaluable networking opportunities, and engaging social events. This enriching 10-week program runs from June – August 2026.

Your Role: Customer Success Intern

As a Customer Success Intern, you will play a crucial role in maintaining strong customer relationships and driving business growth. Your key responsibilities will include:

• Working with satisfied customers on renewing their contracts.
• Proactively calling expired accounts to win them back.
• Efficiently managing team inboxes.
• Shadowing our Customer Success Specialists to learn best practices for identifying and capitalizing on upsell and cross-sell opportunities.

Qualifications

We are looking for motivated individuals who meet the following criteria:

• A Rising Junior or Senior pursuing a Bachelor’s degree in an accredited college or university.
• Excellent written, verbal, and communication skills.
• Strong detail-oriented approach to tasks.
• A genuine willingness to learn about technology and its applications.
• Proficiency in Windows and Microsoft Office.
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter.

Benefits & Compensation

As a paid intern at Veeam, you will receive a supportive and rewarding experience, including:

• Paid Company Holidays during your internship.
• A Tech Stipend to assist in setting up your workspace.
• 8 Hours of Paid Volunteer Time through our Veeam Cares Program.
• Access to Personal and Professional Development through our Internship Program.

The posted pay range reflects an hourly base rate. When extending an offer of employment, Veeam considers the candidate’s expectations, experience, education, the scope of responsibility for the role, and current market demands.

United States of America Intern Pay Range: $18 – $22 USD per hour

Equal Opportunity Employer

Veeam Software is an equal opportunity employer and strictly prohibits discrimination based on race, color, religion, gender, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law. All application information will be kept confidential.

Please be aware that any personal data collected during the recruitment process will be handled in accordance with our Recruiting Privacy Notice. By applying for this position, you consent to the processing of your personal data as outlined in our Privacy Notice.

By submitting your application, you acknowledge that all information provided is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may lead to disqualification or, if discovered after employment, termination.