Residential Construction Operations Intern

Job Description

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About MN Custom Homes

Founded in 2011 by two Bellevue locals, MN Custom Homes has grown to become the preeminent Eastside luxury home builder today. Since Day 1, we have been driven by innovation and obsessed with setting our homes apart through their overall design and functionality. We truly get a thrill doing what we love most: building thoughtful homes that inspire community. Learn more about us and see our work at: https://mncustom.com

Why Join MN Custom Homes?

We pride ourselves on our empowered team environment and dedication to taking care of our people. We believe in setting you up for success with clear career progression, learning opportunities, and ownership of your role from the get-go. Accountability is huge for us, and we place a lot of trust in our employees to do the right thing. We believe that a supportive and inclusive culture yields happy people, and happy people are the most successful at what they do.

About the Residential Construction Operations Internship Program

The 12-week MN Custom Homes Internship Program provides undergraduate students with hands-on experience in residential construction operations. This internship is designed for students who are ready to apply classroom knowledge to real projects, collaborate with experienced professionals, and contribute to meaningful work. Each intern will be assigned to a department within our Operations’ team based on their interests, experience, and business needs.

Under the guidance of a dedicated mentor, interns will gain exposure to the daily functions that keep our homes and business operations running smoothly. They’ll learn how cross-functional coordination, process efficiency, and customer-focused execution contribute to MN Custom Homes’ overall success. Throughout the internship, interns will develop a foundational understanding of the operational side of the homebuilding process — including project planning, vendor coordination, quality standards, and the end-to-end customer experience. Interns will actively contribute to ongoing residential construction projects, working side-by-side with team members to do what it takes to deliver high-quality homes.

What You’ll Do (Key Responsibilities)

• Learn how departmental work contributes to the full lifecycle of a construction project from land acquisition, procurement, and architecture through interior design, construction, and warranty service.
• Assist with day-to-day activities such as data collection, documentation, scheduling support, and coordination with internal teams or external partners.
• Shadow and collaborate with team members to understand operational workflows and customer service standards.
• Participate in department and project meetings by shadowing team discussions, tracking action items, and following up on deliverables.
• Partner with trade partners and internal teams to support clear communication, uphold quality standards, and help identify and resolve issues proactively.
• Contribute to process improvement initiatives by identifying inefficiencies or opportunities for standardization within your assigned department.
• Support department operations by evaluating project budgets and tracking costs to monitor and control expenses effectively.
• Complete an assigned internship project focused on a real business challenge or improvement opportunity within your department.
• Maintain a strong focus on safety, quality, and customer satisfaction in all activities.
• Demonstrate professional communication, teamwork, and accountability while upholding MN’s values and culture.
• Perform additional department-related tasks or initiatives as assigned.

Desired Skills & Qualifications (Preferred)

• Excellent interpersonal, verbal, and written communication skills for interacting with team members, subcontractors, and clients.
• Familiarity with construction project phases, terminology, and documentation (e.g., blueprints, plans, specifications).
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) or related software. Familiarity with construction scheduling software (such as Taskray) and PDF editing software (Bluebeam) is a plus, but not required.
• Demonstrates customer service skills with a proactive approach to supporting clients and coordinating effectively with subcontractors.
• Strong multitasking abilities to handle various tasks and responsibilities effectively.
• Willingness to follow company standards, values, and safety protocols with all assigned tasks.
• Comfort working both independently and collaboratively within the team.
• Ability to maintain confidentiality and handle sensitive information.

Requirements

• Must be currently enrolled in an accredited college or university pursuing a degree in Construction Management, Supply Chain Management or a related field.
• Preferred 2 years completed towards degree.
• Prior internship, retail, or customer service experience preferred but not required.

Work Environment & Physical Demands

• This position requires frequent use of a computer, including keyboard functions and visual acuity of 20 inches or fewer on a daily basis.
• Frequent sitting (up to 8 hours a day in total). Occasional standing and walking.
• Must be able to traverse and inspect all areas of jobsite in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching.
• Must be able to lift up to 20lbs on occasion with or without accommodation.
• Exposure to characteristic construction site dangers.
• Must be able to work in office Monday – Friday, within core business hours of 8 AM-5 PM.

Travel & Vehicle Requirements

• Regular travel between job sites and/or the office is required.
• Valid WA State Driver’s License.
• Acceptable driving record & proof of vehicle insurance. MN must be listed as an additional insured party on the vehicle insurance.

What We Offer (Benefits)

• 15 PTO
• Free onsite parking
• Company paid events
• Complimentary snacks & beverages

Hours & Compensation

This is a full-time position paying $23.00/hr – $26.00/hr. The base salary range represents the anticipated low and high end of the salary range for this position. Individual placement within a salary range will vary based upon factors including but not limited to candidate experience, knowledge, individual, skills, and organizational performance.

Commitment to Diversity & Inclusion

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At MN Custom Homes, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

MN Custom Homes is an equal opportunity employer