eCommerce Intern

Job Description

A nod to the glamour and exuberance of decades past, the New York-based label takes its name from a melding of synonyms for “vintage” and “party.” Enlivened with “more-is-more” energy, Retrofête blurs the line between day and night, creating a life-of-the-party aesthetic within each design. The iridescence of the sequins, modern meets vintage denim, and sophisticated silk silhouettes—each detail elevates a feeling of nostalgia with a fashion forward take on confident and sexy styles.

eCommerce Intern – Spring 2026 Semester

Retrofête is seeking a highly motivated and enthusiastic eCommerce Intern for the Spring 2026 Semester. This dynamic role offers a unique opportunity to gain hands-on experience by working cross-functionally across our customer service and e-commerce departments, while also learning valuable real-world styling practices.

Key Responsibilities: Styling Support

• Work one-on-one with our stylist to create custom looks for VIP customers and assist them in order setup.
• Assist with maintaining consistent communication via email and text for all VIP/Potential VIP Clients.
• Demonstrate an eagerness and willingness to over-exceed customer expectations when delivering information.
• Assist customers with sizing and fit needs, including understanding international sizing conversions and knowledge of preferred fit per body type.
• Report back to management about critical or consistent feedback related to product fit/design.
• Act strongly with sales, offering an incredible experience to our customers.

Key Responsibilities: E-commerce Operations

• Contribute to the day-to-day operations of our online store, including product listing, inventory management, and order fulfillment.
• Work closely with the logistics team to ensure timely and accurate product delivery.
• Analyze sales data and provide insights to optimize product placement and visibility.

Key Responsibilities: Customer Service

• Engage with customers through various channels, addressing inquiries, and providing exceptional service.
• Assist in resolving customer issues and feedback, ensuring a positive shopping experience.

Qualifications

• Must have a clear understanding of the Retrofête brand and aesthetic.
• Must have a passion for the Fashion Industry and knowledge of current trends.
• Proven ability to build client relationships.
• Excellent verbal and written communication skills.

PLEASE NOTE: This is an UNPAID INTERNSHIP. However, we are committed to supporting our interns and will provide a DAILY STIPEND.