Store Management Internship Program

Job Description

About Company

Macy’s is more than just a store; it is a storied institution with over 160 years of history, deeply embedded in American culture. It’s recognized for innovations and traditions, inspiring stores, and irresistible products, as well as iconic events like the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade. Macy’s prides itself on being part of memorable moments for countless customers and colleagues, making it a special place to work.

The company offers unique opportunities across various functions, from customer service to streamlining operations, enhancing online shopping, buying merchandise, or even designing parade balloons. It is a dynamic and inclusive environment committed to diversity and an inclusive work environment, including Macy’s, Bloomingdale’s, and Bluemercury. Macy’s fosters a culture of continuous learning and leadership development, community building through Colleague Resource Groups, and volunteer opportunities. Joining Macy’s means helping to write the next chapter in its ongoing story.

Job Description: Store Management Internship Program

Job Title: Store Management Internship Program

Program Overview:
This is an 8-week paid internship program designed to expose participants to all facets of leading a multi-million-dollar retail department store. Available nationwide in major market stores, the program runs from June 8 through August 1, 2026. Interns will gain firsthand exposure to the complex and dynamic inner workings of retail operations, learning about customer service, merchandising, business analysis, visual presentation, store operations, colleague development, human resources, and asset protection. As a key player on a store leadership team, interns will learn to identify challenges, collaborate on solutions, and understand the strategies and partnerships essential for success in this fast-paced environment.

Key Responsibilities and Learning Opportunities (“What You Will Do”):

• Leadership Best Practices: Collaborate with the Manager of Sales & Customer Experience to gain insights into leadership best practices and receive continuous constructive feedback for growth.
• Merchandising Initiatives: Shadow Managers of Operations and Visual Merchandising to plan and execute product merchandising initiatives aimed at enhancing business performance.
• Cross-Functional Engagement: Engage with leaders across various business functions within the store and region.
• Team Development: Learn to develop a customer-focused selling environment by coaching and developing a team of colleagues.
• Store Operations Support: Learn to support and ensure smooth daily store operations through colleague training and coaching.
• Merchandise Analysis: Analyze trends with business partners to select merchandise that better meets customer needs.
• Retail Strategy Exploration: Dive into the analytical side of the business to explore retail strategies and understand big-picture retail concepts.
• Collaborative Environment: Be part of a performance-oriented team that values collaboration and skills development.
• Innovation: Take advantage of daily opportunities to innovate, test, and implement new ideas.
• Project & Presentation: Demonstrate learning through a project and presentation, consulting with store leadership to propose new ideas for business growth.
• Inclusive Environment: Foster an environment of acceptance and respect, strengthening relationships and ensuring authentic connections with colleagues, customers, and communities.

Required Skills and Attributes (“Skills You Will Need”):

• Self-motivated with a Positive Attitude: Consistently takes initiative to tackle new challenges and maintains a positive outlook in difficult situations.
• Sincere Passion for Engaging with People: Possesses strong communication and organizational skills necessary for effective engagement.
• Problem-Solver and Results-Driven: Capable of identifying and solving problems, and driving results through others.
• Strong Business Acumen: Able to execute plans and strategies, with a curiosity about developing a modern retail business.

Qualifications (“Who You Are”):

• Currently in your junior year of a bachelor’s degree program from an accredited university.
• A cumulative 3.0 GPA minimum is preferred.
• All majors will be considered for this opportunity.
• Physical Requirements: Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.

What Macy’s Can Offer You (“What We Can Offer You”):

• Dynamic and Inclusive Environment: Join a team where work is both rewarding and fun.
• Competitive Pay and Benefits: A paid internship with a competitive compensation package.
• Career Growth: Opportunities for continuous learning and leadership development.
• Community Building: Build community by joining one of Macy’s Colleague Resource Groups and participate in volunteer opportunities.
• Career Pathway: Upon successful completion of the internship and a store recommendation, interns may be offered a position after graduation in the Store Management Executive Development Program (EDP). EDP trainees are considered fast-track executives with the expectation of becoming senior leaders at Macy’s through a 2-year rotational program.

Additional Benefits Include:

• Merchandise Discounts.
• Potential eligibility for performance-based incentives/bonuses.
• Comprehensive Benefits: Including 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more (eligibility requirements may apply based on location, job level, classification, and length of employment). Further details are available at macysJOBS.com.