Workcell Manager

Job Description

Account Operations Manager | TalentAlly

The Tone:
This is a full-time role at TalentAlly, located in the Memphis Metropolitan Area. TalentAlly is an organization focused on optimizing operational efficiency and delivering exceptional customer experiences within a manufacturing or operations context. This role is crucial for driving continuous improvement, maximizing profitability, and ensuring the team consistently exceeds customer expectations and shareholder value.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Memphis Metropolitan Area
• Team: Reports to the Business Unit Manager or Assistant Operations Manager, leading Workcell teams.
• Mission: Drive continuous operational improvement, maximize profitability, and exceed customer expectations within the business unit.
• Tech Stack: Jabil’s software packages, advanced PC skills

What You’ll Actually Do
• Operational Leadership: Drive continuous improvement in operational metrics, maximizing profitability, and ensuring the business unit exceeds customer expectations and shareholder value for customers, team members, and shareholders.
• Team Leadership & Development: Lead, coach, and mentor Workcell team members daily to deliver excellence, identify individual and team strengths and development needs, and coordinate activities of large teams, keeping them focused in times of crisis.
• Performance & Communication Management: Establish clear, measurable goals for individuals and the team, provide ongoing feedback to Functional Managers, ensure recognition and rewards are recommended fairly, and act as a communication link between the Business Unit and Operations Unit.
• Strategic Planning & Resource Allocation: Define, develop, and implement a customer/workcell strategy that contributes to campus strategic directions, and identify and communicate required people and resource needs to Functional Managers.
• Financial & Process Management: Develop monthly business unit forecasts, identify creative ways to reduce cost by streamlining processes and systems, train Workcell teams on the validity of management by metrics, and drive continuous improvement through trend reporting analysis and metrics management.

The Must-Haves
• Background: Management role requiring a focus on driving operational excellence, profitability, customer satisfaction, and team leadership within an operations environment.
• Experience: A minimum of five years of relevant experience, including at least one year in a supervisory capacity, or an equivalent combination of education and experience.
• Skills: Advanced PC proficiency including specific software packages, strong analytical and mathematical abilities for financial analysis and problem-solving, and sophisticated communication skills for presenting to diverse audiences and adapting communication styles.
• Bonus: A Bachelor’s degree is preferred.