TRUCK TRANSPORTATION COORDINATOR – TRAINEE

Job Description

Transportation Coordinator | Tampa International Forest Products, LLC

The Tone:
This is an entry-level role at Tampa International Forest Products, LLC, located in Tampa, FL. The company specializes in forest products. This position is crucial for supporting the transportation team with the smooth daily coordination, tracking, and documentation of truckload shipments. The role offers an opportunity to learn fundamental transportation processes, basic DOT/transportation compliance requirements, and company systems under experienced guidance, contributing directly to efficient logistics operations.

The TL;DR
• Role: Early Career
• Location: In-person, Tampa, FL
• Team: Supports the transportation team, reporting to an experienced Truck Transportation Coordinator.
• Mission: Learns and applies internal transportation processes, basic DOT/transportation compliance, and company systems to facilitate daily truckload coordination and documentation.
• Tech Stack: Transportation Management System (TMS), Princeton TMX, Microsoft Excel, Microsoft Outlook.

What You’ll Actually Do
• Load Coordination & Tracking: Assist in creating, tendering, and diligently tracking truckloads within the Transportation Management System (TMS) under direct supervision, ensuring timely updates.
• Carrier & Driver Communication: Coordinate effectively with carriers and drivers to confirm equipment availability, schedule pickup and delivery appointments, and relay estimated times of arrival and all required shipment details.
• Shipment Documentation: Prepare and distribute essential transportation documents, including rate confirmations, Bills of Lading (BOLs), and Proofs of Delivery (PODs), while assisting with document collection, scanning, filing, and auditing for completeness.
• Carrier Support & Compliance: Support carrier setup and onboarding by collecting necessary documents and maintaining accurate carrier files, while learning and adhering to company policies and DOT/transportation compliance requirements for load execution.
• Service Issue Resolution: Help resolve service issues (e.g., late deliveries, damage) by gathering information, communicating updates to relevant parties, and escalating complex concerns to the coordinator or manager.

The Must-Haves
• Background: High school diploma or equivalent required. An associate or bachelor’s degree in logistics, supply chain, business, or a related field is preferred.
• Experience: 0–2 years of experience in logistics, transportation, customer service, or administrative support is preferred. Ability to learn a Transportation Management System (TMS) and standard dispatch processes.
• Skills: Proficiency with Microsoft Excel/Outlook, strong data-entry skills, basic math skills, effective time management, strong attention to detail, clear written and verbal communication, and strong organizational skills.
• Bonus: Prior TMS experience (Princeton TMX or similar) is a plus. Working knowledge of DOT/FMCSA requirements is a plus.