Test Center Administrator

Job Description

Test Center Administrator | PSI Services LLC

The Tone:
This is a full-time role at PSI Services LLC, located in Savannah, GA. PSI is a global leader in testing solutions, providing license and certification exams for various state and federal agencies, as well as assessments for public and private companies. This role is crucial for upholding exam integrity and ensuring a professional, positive testing experience that empowers candidates to succeed.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Savannah, GA
• Pay: $15.25 hourly
• Mission: This person ensures the integrity and smooth operation of testing experiences by diligently administering exams and supporting test takers.
• Tech Stack: Basic computer skills, Microsoft Office (plus)

What You’ll Actually Do
• Candidate Onboarding: Welcome test takers and clearly explain all testing procedures.
• Security Oversight: Verify test taker identification and strictly maintain all exam security protocols.
• Technical Support: Set up testing workstations and troubleshoot any technical issues by coordinating with internal IT teams.
• Exam Supervision: Supervise ongoing exams to ensure full compliance with all PSI policies.
• Center Maintenance: Perform daily opening and closing procedures, including light housekeeping tasks such as sanitizing workstations.
• Accessibility Support: Provide necessary support for test takers with accessibility needs.

The Must-Haves
• Background: Entry-Level. High school diploma or equivalent. Commitment to exam security and compliance.
• Experience: No specific years required. Customer service experience is preferred, with comprehensive training provided.
• Skills: Strong communication skills, keen attention to detail, ability to remain calm under pressure, basic computer proficiency.
• Bonus: Experience with Microsoft Office applications.