Technical Writing Intern

Job Description

Technical Writing Intern | Sigma

The Tone:
This is an internship at Sigma, located in San Francisco, CA or New York City, NY. Sigma unlocks the value of data by delivering cloud-scale analytics and business intelligence with a spreadsheet interface, complete with pivot tables and dashboards. This role is essential for developing user assistance for enterprise software, testing new product features, and documenting them to empower business professionals and data teams to effectively explore, analyze, and visualize their data.

The TL;DR
• Role: Internship
• Type: Full-time, Seasonal
• Location: San Francisco, CA or New York City, NY (in-person)
• Pay: $36–$42 hourly
• Team: Mentored by a tech writer, collaborating with engineers, product leaders, designers, and other writers.
• Mission: To test and document new product features, enabling the global user base to analyze and gather insights from their data.
• Tech Stack: Spreadsheets, pivot tables, dashboards, AI apps and analytics platform, cloud data warehouse.

What You’ll Actually Do
• Write: Create clear and accurate documentation that enables Sigma customers to use the product effectively and efficiently.
• Collaborate: Work closely with the development team, including engineers, designers, and product managers, to understand features at a subject matter expert level.
• Validate: Explore and test product features through rigorous testing, sharing insights with the team.
• Translate: Convert complex technical details into clear, digestible documentation and release notes.
• Improve: Enhance existing documentation based on feedback from customer-facing teams and actively address knowledge gaps.

The Must-Haves
• Background: Current university student pursuing at least a Bachelor’s or a Master’s degree in Computer Science or a related field.
• Experience: Must be currently enrolled in a U.S. university with a graduation date of December 2026 or later. Able to intern full-time (40 hrs/week for 12 weeks) from May/June 2026 through August/early September 2026, working in-person. Must be legally authorized to work in the US during the Summer 2026 program, as visa sponsorship is not available.
• Skills: Exceptional written and spoken communication skills, with an emphasis on clarity and approachability for various audiences. A genuine desire to learn new things daily and to translate complex topics into actionable user assistance. Solid project management and communication abilities to own tasks end to end with minimal supervision. Ability to collaborate and work effectively in a team environment.