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Job Description

Technical Project Manager | Workday

The Tone:
This is a full-time role at Workday, located in Tel Aviv, Israel, following a hybrid work model. Workday is a leading AI platform for managing people, money, and agents, dedicated to shaping the future of work. HiredScore, the newest addition to the Workday family, provides advanced Talent Orchestration technology that leverages AI and automation to enhance recruitment productivity, diversity hiring, and total talent management. This role is crucial for leading the implementation of HiredScore solutions for new clients, ensuring successful onboarding and helping them maximize product value.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Hybrid – Tel Aviv, Israel

• Team: Professional Services Team
• Mission: To lead the end-to-end implementation of HiredScore products for new clients, ensuring project success and client value realization.
• Tech Stack: SQL, NoSQL, Microsoft Project, Jira, Monday, Microsoft Office Suite (Word, PowerPoint, Excel)

What You’ll Actually Do
• Lead Project Implementation: Be the primary client contact during pre-launch, overseeing the overall project to ensure scope, quality, timeline, and KPIs are met.
• Bridge Technical Gaps: Serve as HiredScore’s solution consultant, connecting the development and product teams with clients during implementation to optimize product value.
• Manage Project Plans: Create and maintain daily project plans, monitoring progress, adjusting timelines, and resolving issues to guarantee commitments are fulfilled.
• Configure Client Solutions: Lead the HiredScore product setup, including data extraction from HRIS systems and hands-on configuration to meet specific project requirements.
• Maintain Stakeholder Communication: Track and communicate project status, risks, and decisions to internal and external stakeholders, ensuring client satisfaction and smooth transitions.

The Must-Haves
• Background: Mid-level professional with client-facing technical experience in SaaS products.
• Experience: 4+ years of technical external customer-facing experience with SaaS products (including at least 2 years with global clients); 1+ year fulfilling technical tasks and utilizing configuration tools; 1+ year with query language in relational and non-relational databases.
• Skills: Excellent communication and interpersonal skills, strong problem-solving and troubleshooting abilities, project leadership, analytical acumen, and capacity to manage customer expectations and difficult conversations.
• Bonus: Familiarity with Agile methodologies and the software delivery lifecycle; experience with project management tools such as Microsoft Project, Jira, or Monday; industry knowledge of HR Tech; advanced proficiency with Microsoft Office Suite (Word, PowerPoint, Excel).

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