Job Description

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Technical Intern

The Technical Intern provides support to the Information Technology, Engineering, and Research & Development teams by assisting with technical projects, troubleshooting, data analysis, and process improvement initiatives. This role is designed to provide hands-on experience in a corporate environment while contributing meaningful work that supports Valvoline Global’s technology operations and business objectives.

Responsibilities

• Assist with troubleshooting and resolving technical issues in hardware, software, or applications.
• Support system upgrades, testing, and implementation activities.
• Perform data entry, reporting, and analysis to support decision-making.
• Collaborate with team members on technical documentation and process standardization.
• Participate in project meetings, contribute ideas, and help track deliverables.
• Conduct research on emerging technologies and recommend solutions where appropriate.
• Provide end-user support under supervision, ensuring timely and accurate resolutions.
• Maintain confidentiality of information and ensure compliance with company standards.

Qualifications

• Currently enrolled in an undergraduate or graduate program in Information Technology, Computer Science, Engineering, or a related field.
• Strong analytical, problem-solving, and organizational skills.
• Basic knowledge of computer systems, applications, and networking concepts.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Effective verbal and written communication skills.
• Ability to work independently with guidance and collaborate within a team environment.
• High level of integrity, accountability, and attention to detail.

Competencies

• Technical Aptitude – Demonstrates curiosity and capability in learning and applying technology solutions.
• Collaboration – Works effectively within teams, sharing knowledge and contributing to group success.
• Adaptability – Adjusts to changing priorities, tasks, and technology requirements with a positive attitude.
• Problem Solving – Identifies challenges, analyzes information, and develops solutions.
• Initiative – Takes proactive steps to learn, contribute, and improve processes.

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