Talent Acquisition Operations & Analytics (TA O&A) Intern

Job Description

Talent Acquisition Operations & Analytics (TA O&A) Intern | Navy Federal Credit Union

The Tone:
This is an internship at Navy Federal Credit Union. Navy Federal is dedicated to providing a meaningful career experience within a culture that is energized, engaged, and highly values its teams, offering competitive pay and generous benefits. This role contributes to the company’s mission by supporting the Talent Acquisition Operations & Analytics team. The TA O&A Intern is essential for providing hands-on assistance to high-priority projects and daily operations, acting as a project coordinator and operational support partner to ensure the team’s initiatives are organized, well-documented, and progressing efficiently.

The TL;DR
• Role: Internship
• Team: TA Ops & Analytics team
• Mission: Help the Talent Acquisition Operations & Analytics team stay organized, on track, and well-documented across multiple initiatives.
• Tech Stack: Microsoft Excel, Word, PowerPoint, Outlook, Teams, Asana, Jira, SharePoint, Microsoft Copilot

What You’ll Actually Do
• Project Coordination: Organize tasks, timelines, and deliverables for active TA Ops & Analytics projects, maintaining project management tools like Asana and Jira, and tracking action items from meetings.
• Documentation Management: Upload, organize, and maintain project documents in SharePoint, and assist with drafting and updating standard operating procedures (SOPs), job aids, and one-pagers.
• Research & Reporting: Conduct research to support project initiatives and policy updates, and assist with data gathering and the preparation of various reports.
• Operational Support: Prepare for meetings and accurately take notes, while also providing essential ad-hoc operational assistance as needed by the team.

The Must-Haves
• Background: College-level student currently enrolled in a degree-seeking program for the entire duration of the internship.
• Experience: Early Career. No specific prior professional experience is required, but a readiness to learn and apply foundational organizational and communication skills is expected.
• Skills: Strong organizational skills; strong time management skills; strong written and verbal communication skills; proficiency in Microsoft Excel, Word, PowerPoint, Outlook, and Teams.
• Bonus: Prior experience in project coordination or operations; experience with project management tools such as Asana or Jira; familiarity with SharePoint and document management; interest or coursework in data analytics or business operations; experience or interest in using AI tools such as Microsoft Copilot.