Summer Internship – CTCH Helping Hand – Medical Surgical

Job Description

About the Summer Internship – CTCH Helping Hand – Medical Surgical

At Carilion Clinic, an internship is more than just a summer job; it’s an opportunity to make a lasting impact on your career and in the community. This program is designed to help you develop new skills, build your resume, and gain valuable insights into healthcare careers.

The Summer Internship – CTCH Helping Hand – Medical Surgical program will run from June 1st to July 31st. As an intern, you will support departmental operations within an assigned department, gaining hands-on, practical experience in the healthcare field. Interns work under the supervision of a department leader or designee, contributing to daily operations, projects such as research or strategic initiatives, and other assigned duties.

The Helping Hands Internship

The Helping Hands Internship offers students a unique opportunity to understand day-to-day patient flow, visitor interactions, and the operational rhythm of inpatient care—without providing hands-on clinical care. Interns in this role support the patient and visitor experience through meaningful interactions, communication assistance, and service-focused tasks that help facilitate a positive environment.

Key Responsibilities of an Intern:

• Work under the supervision of a department leader or designee to complete assigned duties.
• Assist with operational, administrative, or professional tasks aligned with department needs and the intern’s academic program.
• Observe, document, and communicate work progress, findings, or issues to the supervising leader or team.
• Interact and communicate effectively with individuals at all levels of the organization using appropriate communication methods.
• Participate in staff meetings, project meetings, and interdisciplinary discussions as requested.
• Proactively seek out learning opportunities, manage time effectively, and appropriately prioritize assignments.
• Follow all organizational policies, procedures, ethical standards, and confidentiality requirements.

As a Helping Hands Intern, You Will:

• Assist patients and visitors by providing directions, answering questions, and offering general support.
• Support patient flow by helping with room readiness, transport coordination, and communication between departments.
• Round on patients to ensure comfort needs are met (water, blankets, emotional support, etc.).
• Partner with nursing staff and unit coordinators to identify non-clinical needs that improve patient satisfaction.
• Facilitate visitor check-ins and assist families navigating the hospital.
• Observe clinical workflows to gain a deeper understanding of hospital operations—without performing clinical tasks.
• Promote a positive, service-oriented environment on all inpatient units.

Employment Details:

• Employment Status: Variable / Flex
• Shift: Any Day, Any Shift
• Facility: 388 Ben Bolt Ave – Tazewell
• Requisition Number: R158843

What We Require:

• Education: Two years of high school required. Some internships may require a bachelor’s degree; or enrolled in and nearing completion of an undergraduate degree or terminal degree in a field relevant to the internship.
• Licensure, certification, and/or registration: Clinical interns may be required to be enrolled in an accredited professional program (e.g., pharmacy, nursing, allied health) and meet regulatory or licensure-related requirements.
• Other Minimum Qualifications:
  • Ability to work efficiently, manage time wisely, and follow policies and procedures with minimal supervision.
  • Strong communication, organizational, and interpersonal skills.
  • Ability to work collaboratively in a team-oriented environment.
  • Demonstrated initiative, professionalism, and willingness to learn.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
• Age Requirement: Must be at least 16 years of age. Assignments that use chemicals or power tools require the intern to be at least 18 years of age.

Application Process:

In addition to completing the application, you must upload one professional resume and one letter of reference to your application. You will also need to complete additional assessments that will be emailed to you. The deadline for all application materials and assessments to be completed is March 16, 2026.

Benefits, Pay And Well-being At Carilion Clinic:

Carilion understands the importance of prioritizing your well-being. We offer a well-rounded benefits package, perks, and well-being resources to help you live a happy, healthy life – at work and when you’re away. Benefits available to you when you join Carilion include:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

Contact Information:

• Recruiter: SARAH BOSWELL
• Recruiter Email: srboswell@carilionclinic.org
• HR Service Center: 1-800-599-2537 (Monday-Friday, 8:00 a.m. to 4:30 p.m. for general inquiries or special assistance with online applications for individuals with disabilities).

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veteran status. Carilion is a Drug-Free Workplace.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies