Strategy Team Member
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Job Description
About the Company:
Attentive® is an AI-powered mobile marketing platform focused on personalizing consumer engagement. They help brands create tailored journeys for subscribers, increasing revenue and campaign performance. Attentive uses real-time data and AI to personalize content, tone, and timing for 1:1 messaging. They provide strategic guidance through a customer success team and work with global brands like Neiman Marcus, Samsung, Wayfair, and Dyson. Attentive has been recognized for its growth and is committed to enterprise-grade compliance and deliverability.
About the Job:
The Strategy at Attentive team leads internal and external AI initiatives, driving innovation and aligning with business goals. This role focuses on documentation and AI readiness.
• What You’ll Accomplish:
• Review, update, and maintain internal documentation that supports AI-driven tools and workflows.
• Work cross-functionally with product, operations, and engineering teams to gather accurate and up-to-date information.
• Ensure documentation is structured for AI consumption (clear logic, consistent formatting, minimal ambiguity).
• Track changes, version history, and content coverage across internal systems.
• Identify and fill content gaps, suggesting improvements for clarity and usability.
• Support onboarding and internal training materials tied to AI tool functionality.
• Your Expertise:
• Strong written communication skills and attention to detail.
• Comfort working in Confluence, Google Docs, or similar platforms.
• Interest in AI/automation tools and how they integrate into business processes.
• Self-starter who thrives in a fast-paced environment.
• Organized and comfortable managing multiple documentation tracks or sources.
• Bonus: Experience with prompt engineering, structured data, or technical writing.
• Ability to work in the NYC office.
• What You’ll Gain:
• Exposure to the intersection of AI, documentation, and SaaS operations.
• Direct collaboration with cross-functional teams at a high-growth company.
• Mentorship and skill-building opportunities in content management and AI readiness.
• Potential for future opportunities based on performance and interest.
• Compensation:
• $25 per hour (non-exempt).
• Attentive Company Values:
• Default to Action
• Be One Unstoppable Team
• Champion the Customer
• Act Like an Owner
